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Guest Testimonials
Very convenient
efficient and easy to use; very friendly staff
Easy online service, easy on and easy out. Drivers are professional and courteous
Super easy and convenient. The shuttle guys were all kind and timely.
Prompt shuttle
Fast and friendly
Pick up and drop off at your parking spot. Quick service between airport and parking as well
Timely and convenient and good value
Easy in and out. You never have to wait for a bus at the terminal. The bus drivers are very friendly and helpful. I travel a lot with my 84 year old dad who has mobility issues. They are very attentive to him and his needs getting on and off the bus.
Pick up time. I don't like the long walk to the bus for the parking lot, but realize this is an airport issue.
Prompt courteous service! Covered parking, great rate, plus perks!
Quick pickup & delivery to terminal
It is easy to get to. You never have to wait very long to be picked up either at your car or at the airport.
I also like that my car is out of the weather.
I have recommended to others often
There's always a shuttle there and ready to take me to the airport when I park.
Great location
Convenient great service fast shuttle to the airport very nice people who drove
Easy to use
Ease of the entire process.
Picked us up right by our car when we arrived and helped us load our bags. He gave us a card with our parking spot on it so we would know exactly where we parked upon return.
Returning was more difficult, as we arrived after midnight. It took quite a long time to get picked up. Once he did arrive, everything was great. Took us right to our car with not problems and helped us unload. Overall, there needs to be a better system for late arrivals. The app was not working and I had to call several times before getting through.
Easy, close to airport and pick up is timely
friendly staff, covered parking tall enough to fit my lifted truck
Easy parking. Prompt pick-up and delivery to correct airport gate. Safety for car while away. Discounted prices and pre-pay.
Our last trip - international - as we arrived at "Ground Transportation", your shuttle approached, I waved for attention. Driver stopped, as a DFW attendant told us we'd have to walk a great distance on down to board.. Driver called to us "I'll wait". She did and we were grateful.
1. Could there be more signage as to the location for your pick-up spots outside the terminals? 2. In the summer, it's quite hot and staying inside air conditioning would be great before exiting to catch your shuttles.
Pickup was flawless on time !
The rates are good, the staff is extremely friendly, and the convenience of the shuttle is so great.
Easy to use
I like being able to reserve a spot in advance. Drivers are always pleasant and helpful
The fees are reasonable, especially if you take advantage of their specials and other discounts. The drivers are courteous and professional, and they make every effort to get you to and from the airport terminals quickly and efficiently. The location is conveniently located near the airport. The people at the gate are friendly and helpful.
Parking, covered huge plus
Everything.
Great App.
Easy to Reserve.
Super friendly.
I usually use the airport parking that is located away from the terminals (next to the Parking Spot). We were going to be gone for a while an I wanted my car to be protected from possible hail; so I decided to try the Parking Spot. Positives: covered parking, I was quickly picked up from my car, I was quickly picked up at the terminal upon getting my luggage, and the drivers were helpful in getting luggage on/off the bus. Negatives: getting to the Parking Spot was difficult. Road construction prevents access to the driveway of the Parking Spot unless you make a U-turn at a nearby traffic light. Also, there is no easily readable sign identifying the Park Spot driveway (a really bad business decision!! I was coming to the Parking Spot for the first time, it was 4:30AM, it was raining a little, …. It was VERY nerve racking trying to find the drive way entrance.