Guest Testimonials

Shuttle service is outstanding

Timely, pleasant and efficient

Nice people. Great service

Easy and helped with luggage.

Shuttle was readily available & picked us up as soon as we pulled up. Trip to airport was quick & driver was very friendly both ways.

We frequently use The Parking Spot at the south end of DFW Airport, and we truly appreciate the exceptional care your team provided on Friday, July 24.

After returning from an international flight, we arrived at our car and realized that I had accidentally left my purse—with my car key inside—on the plane. Your staff immediately jumped into action to help us. One team member even interrupted his lunch break to pick us up, along with all of our luggage, and drive us to the office.

While we waited for our daughter to bring our spare keys, the team offered us access to the restroom and a comfortable, air-conditioned place to sit. Everyone was incredibly kind, helpful, and attentive during a very stressful situation. THANK YOU!!

Always feel safe

Knowing that I will return to my car from a trip.

dependable, quick transportation (incoming vehicles are noticed and shuttle bus is close by!),
friendly, helpful

Driver on the return stopped and gave us all waters. Nice treat on a hot day.

Convenient

Shuttles were quick and I liked the covered parking.

Consistency

The shuttle is always right there when we park, the drivers are always very courteous and helpful, and the wait for the return trip to the parking lot is never very long.

Convenience

Friendly, helpful onsite staff; late-night pickup went great even though our flight was delayed; I love the loyalty free parking days I received

Ability to secure a prime parking spot in advance at a competitive price with prompt and professional pickup and drop off.

I use the valet. They were waiting on me as soon as I arrived and got my luggage on the van for the airport. Airport driver was very friendly. On my return, my car was ready and running. They transferred my luggage, offered me a water and I was on the road

Drivers willing to go the extra mile to get customers to their destination.

Shuttle driver picked us up from our car, and was waiting for us after we picked our baggage up after our flight. The instructions for where the shuttle would be were very clear. Driver was very friendly. Shuttle was clean. I felt that my car was safe parked in their parking ramp.

Bonus points ... My husband forgot his phone in our car pre-flight, and the driver kindly let him take the shuttle back to it, pick up the phone, and then dropped him off near us. Also, I lost my parking receipt so I forgot exactly where we parked our car, so he drove around until we found it.

Quick, fast, easy service, no hassle, no headache

Staff behavior and easy to find the shuttle

Effeciency. Friendly. No hassle

The driver was helpful with loading our bags and picking us up from our car and bringing us back to our vehicle when returning. Simple process.

Easy, helpful staff, good price.

Excellent service and pickup at the airport were amazingly fast. The drivers were amazing, professional, courteous and friendly. I had a flat tire when I rode out of the parking spot and turned around, however the parking spot staff were unable to assist me and directed me to a gas station nearby to put air in my flat tire. My only suggestion would be that the parking spot would have an air pump in your facility to assist the customers oppose to have to drive to a gas station. Thank you otherwise I will continue to park at the parking spot.

It offers covered parking. The shuttle runs consistently.

Fast, convenient, and drivers are courteous, helpful, and in a pleasant mood.

Ease of use and customer support available on site.

The Parking Spot provides good service at a reasonable price.