- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Exceptional customer service and quality work!
Victor was on time and very professional!!! Outstanding service! thank you Victor.
Great service thanks
Well trained curious professionals. It was a pleasure to deal with them.
The service was extremely good. I am glad that the technician used steam to clean the tile. The job was completed in a timely fashion.
EVERYTHING! The friendliness and professionalism of the staff, the quality of the cleaning, the attention to detail. This company gets it!
the technician was helpful. took the time to explain options. the carpets look great.
The carpets actually get cleaned and any stains we have come out.
I love that it was quick and results were immediate. I loved that there were no chemical smells.
Zerorez did a great job. I used them at my big house and now, at my smaller house. I don't have any allergy issues with their products and don't worry about my dog, either. The employee was very polite and knowledgeable about products. I highly recommend Zerorez.
Love Dave and he Crew! Thanks! Used Zerorez for years and will continue to do so!
Carpet was pretty wet compared to expected & told during conversation to schedule.
My carpet is 6+ years and this cleaning experience left my carpet looking the best it’s looked since my first cleaning. Great work!
Great job, great price. Tech was professional and a pleasure to work with - showed up on time, did a great job, cleaned up afterwards.
We have had your services about 4 times I believe, and Wes by far exceeded all our other cleanings. It was his last of the day and was an extra added on. Highly recommend and the carpet is like a cloud. Thank you!
I had two small upholstered chairs cleaned, in addition to carpeting in one room. When Anthony was finished, I noticed that the fabric on the "skirts" of the chairs didn't appear to be clean - there were still visible spots on them. Anthony explained that he couldn't clean those skirts because they have a cardboard insert to stiffen them. I understood the explanation, but I would have preferred to know AHEAD OF TIME that the chairs could not be cleaned completely. I'm not really sure how to solve the problem ... I'll have to figure out some kind of spot treatment, I guess. Would have been nice to have been informed before he started.
Also, there are a few dirt spots emerging on the carpet today -- Anthony explained that sometimes these stains wick up through from deep in the padding, and need to be recleaned. I appreciated that explanation. I will just have to reschedule, I guess, to have these spots cleaned again.
Thank you.
Thank you for the extra costumer service. I appreciate the above and beyond that my technician went for my home. Carpets looked great and the title looks great.
Booking is a breeze, the prices are affordable and I don’t have to wait all day to “see” when you’ll show up!
Travis did an amazing job. Very through and with so much care! Very impressed and happy!
Thoroughness and applying senior discount, bringing fans for helping in drying time.
no chemicals. employees very positive . they do a great job.
Service was very thorough and communicative throughout. My carpets looked totally transformed! Would definitely use again
Quality job, great employee.
Carter was great. We had to have a re-service. He was very knowledgeable and able to resolve the issue. Always appreciate the great customer service from Zerorez
Well I am hired you because I like the idea that there's no residue left in the carpet.
I called an made an appointment and when I called to change the date, they said I was not scheduled. I scheduled again and got many messages confirming etc. Apparently, the first person did not know how to schedule. Perhaps you need to do additional training for people who schedule. The tech was great and appreciated all the calls to confirm.
I’d ask for Dominque 😊! He was cheerful, professional, aimed to please and,
didn’t act put out by anything. Very respectful and courteous. Not only was Dominque all these things but he did a GREAT job. We are pleased with the job he did. Thank you 😊!
I like that the carpets get cleaned without harsh chemicals, soaked carpets, and dry fast 😊.
So thankful for a great experience all around!
High five to Dominque! You’ve got to do what you have to keep him because he makes your company look good.
I like the affordability and the products leave my carpets clean and fresh.
There were some mistakes made but Zerorez stood behind their service and did everything to make it right. Really appreciate a company that stands behind their work/service and accepts responsibility and makes it right.

I will gladly review your service once I receive my rug. They are cleaning it for me in your ZeroRez store. 😊