- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice job. No after smell of the pets clean like new. Tech was super nice and informative
Our carpet cleaner Rico was very polite and professional and did an excellent job with our carpets. We liked that they dried within about 6 hours even on a cold day.
All the stains and spots are gone now. They did a good job.
He did a great job, but I do still have a spot in my living that didn't come out. He must have been unable to get it out
No soap, quick drying.
The guys were very nice and did a great job. Floors and carpet look great. We will definitely recommend Zerorez.
The people in the Boise Office and the technicians are always professional, friendly, timely and helpful.
Absolutely excellent service and people. Our carpets felt very clean and soft to the touch and smelled lovely. Service was quick and dry time was just a few hours.
very professional and told me what they would be doing and the price and did exactly what they said
I like the resulting cleanliness, whether carpets, floors or upholstery and I like knowing extra soap will not be left on or in anything. I like that the technicians wear shoe covers and masks if you ask them to. I like that they are vaccinated.
The only reservation I have when recommending is keeping in mind that even with all those positives, Zerorez is overpriced for the services provided. If my financial situation were to change for the worse, I would likely not be able to continue using Zerorez and would have to find a less expensive alternative.
Professional and looks great
Hannah did a beautiful job! Very happy with our carpets.
Fast and efficient. But the carpet took over night to dry.
Very easy to book, cleaner communicated well on timing and process and was very nice. And it was really clean!
I have used Zerorez for a number of years and have always come away with a clean carpet.
you do a great job and are always on time and professional.
I’ve used your services before and this time the floors and rugs were pretty wet after. Even the next morning I had wet spots. The best was up and fans on.
Devien arrived early and explained the cleaning process very clearly. He was very professional
and great customer service. Awesome job, and will reccomend to all we know!
very prompt, great job cleaning my leather loveseat, and wood floors,
I love the cleaner and the employees are very helpful and nice.
This is our 4th year utilizing Zerorez. Levi was our tech this most recent cleaning and was prompt, professional and throuough!
So far you guys are great from the folks I talked with on the phone to the two fellows who came out to pick up our rugs.
Friendly honest service.
Extremely upset with how unprofessional the worker was. He said “look we need to have a talk”. Which no one is going to speak to me that way when I’m asking for a service to be completed. I said multiple times I just want a basic carpet clean and he told me it would be about $1000. I said I want to cancel the service then because I thought I was just getting a basic cleaning and he went out to his car. Came back with a whole new plan. NOT HAPPY. Then made uncomfortable comments the whole time saying “i can always come back with coffee and donuts.” Like for what? Not impressed at all
I was well satisfied with the technician, his demeanor was very professional.
I was very pleased with the process and the results.
Thanks I would use your company again.
My concern is the chemicals that other companies use. We have allergies to some chemicals and appreciate your process, and limited use of chemicals.
Thanks again.
Leon W.
Very good service
Quality service without toxic chemicals! A bit spendy but plan ahead for a coupon to help. Good crews...
Sebastian was very knowledgeable, polite and efficient. Love ZEROREZ and their employees.
Good service 👍

Technician was on time and very professional. Rugs and area rugs look great and dried quickly.