Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 27, 2022 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

How good your products work. Services are professional.

Report a concern   January 27, 2022 — Rated 10 out of 10 by E.A.J.E. Zerorez Boise
What do you like about our products and services?

Friendly and affordable

Report a concern   January 27, 2022 — Rated 10 out of 10 by C.P. Zerorez Boise
What do you like about our products and services?

Removed stains instantly and no chemicals

Report a concern   January 27, 2022 — Rated 10 out of 10 by Jenny Taylor Zerorez Boise
What do you like about our products and services?

Your rug service is amazing! And so reasonably priced! I called a few places where you take the rugs in and they were three to six weeks out and you guys were so quick and awesome! And you've done my carpets before all around great customer service!

Report a concern   January 26, 2022 — Rated 10 out of 10 by R.H. Zerorez Boise
What do you like about our products and services?

Your services are fantastic. Your service technician was also fantastic. Could not have been better. Thank you

Report a concern   January 25, 2022 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

Fast and worked beautifully

Report a concern   January 25, 2022 — Rated 10 out of 10 by P.M. Zerorez Boise
What do you like about our products and services?

Very thorough...our carpet looks great! Very professional service!

Report a concern   January 25, 2022 — Rated 10 out of 10 by Lance Dennis Zerorez Boise
What do you like about our products and services?

Responsive, professional, and a superior clean.

Report a concern   January 24, 2022 — Rated 2 out of 10 by B.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Dominic was very friendly and kind. However he was undertrained and that is on you. His equipment did not work correctly and he had to call another technician to bring him equipment and that is on you. He thought he was only doing my 1 bedroom carpet. He didn’t get the memo on the 2 vinyl bathrooms and that is on you. Zerorez as a Company! I was quoted $91 - $216. Then on top of that up saled &25.00 for 2 small throw up stains from my dog. Heather or whomever was texting me didn’t seem to care one bit about my Saturday being shot by Zerorez 11-2 then waiting for redo technician until 5-7. Not right!!! I work full time and my weekends and my time iare valuable and worth something as well. You are broadcasting $33.00 dollars a room on the radio but yet discounting my bill was not a option. That is why you got a generous 2 by me because you never put me the customer first when none of the situation was my fault.. The very least you could do is cut my bill to $33.00 a room and call it done at $99.00 bucks.

Report a concern   January 24, 2022 — Rated 10 out of 10 by Ruby Wagstaff Zerorez Boise
What do you like about our products and services?

I was very satisfied. What a good job! The people were so professional.

Report a concern   January 24, 2022 — Rated 10 out of 10 by L.F. Zerorez Boise
What do you like about our products and services?

Carpet is clean and not crusty

Report a concern   January 23, 2022 — Rated 10 out of 10 by Barbara Miller Zerorez Boise
What do you like about our products and services?

Scheduling is easy and the finished job is as advertised - no residue. Most importantly, the technician was not only knowledgeable but so considerate and careful in our house. He wore booties and was careful with the hose to protect the banister when going upstairs.

Report a concern   January 21, 2022 — Rated 10 out of 10 by E.C.G. Zerorez Boise
What do you like about our products and services?

I love the professionalism, and that you use no soaps or harsh chemicals to clean!

Report a concern   January 21, 2022 — Rated 10 out of 10 by Vierra Reid Zerorez Boise
What do you like about our products and services?

Sebastian was so incredible at explaining the process and all of the options for the pet stains/odor removal!! He was so professional and also nice to the dog! I will 100% be recommending ZeroRez to my friends. We were so impressed!!

Report a concern   January 21, 2022 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

I couldn't be happier that you came back out and recleaned my carpet. It now looks like I was hoping it would - almost brand-new (which is impressive for a carpet that is 20 years old!).

Report a concern   January 20, 2022 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Tech really individualized the service without any pressure. Price was reasonable. Carpets look good.

Report a concern   January 19, 2022 — Rated 10 out of 10 by S.F. Zerorez Boise
What do you like about our products and services?

Travis did a great job, timely and professional. Needed little direction which was great since we live in

Report a concern   January 19, 2022 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

They were quick and very informative. The technician called me afterwards and explained that there were some stains that were too rough to get put, but they definitely lightened.

Report a concern   January 16, 2022 — Rated 10 out of 10 by Angie Loefler Zerorez Boise
What do you like about our products and services?

Excellent customer service and clean, soft carpets

Report a concern   January 16, 2022 — Rated 10 out of 10 by Erin Murphy Zerorez Boise
What do you like about our products and services?

You’ve consistently done a great job and work with us to get exactly what we want🙌🏻

Report a concern   January 16, 2022 — Rated 10 out of 10 by Kirsten Donofrio Zerorez Boise
What do you like about our products and services?

Love that I can choose chemical free options. You guys do a great job

Report a concern   January 16, 2022 — Rated 9 out of 10 by Denise Meade Zerorez Boise
What do you like about our products and services?

Safe, quick, knowledgeable

Report a concern   January 16, 2022 — Rated 10 out of 10 by G.M. Zerorez Boise
What do you like about our products and services?

Carpets look great and dried very fast. Representative was extremely courteous, answered all questions, wore a mask, explained the charges, and was very friendly.

Report a concern   January 14, 2022 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

We had Zerorez clean our carpets in a rental and they did a great job and were extremely friendly. I will definitely use them again and would recommend them!

Report a concern   January 14, 2022 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Quality results from qualified people.

Report a concern   January 14, 2022 — Rated 10 out of 10 by stefanie buckbee Zerorez Boise
What do you like about our products and services?

Your technician was wonderful, and I am so happy with the service I received. My carpet has never looked better!

Report a concern   January 14, 2022 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

Fast, efficient with little down time to walk on carpet and sit on upholstery.

Report a concern   January 13, 2022 — Rated 10 out of 10 by Jennifer Roggia Zerorez Boise
What do you like about our products and services?

On time, professional and knowledgeable

Report a concern   January 13, 2022 — Rated 10 out of 10 by Becky Tuft Zerorez Boise
What do you like about our products and services?

The best carpet cleaning service we have used. Always professional and courteous, the carpets stay cleaner after they leave.

Report a concern   January 13, 2022 — Rated 10 out of 10 by G.T. Zerorez Boise
What do you like about our products and services?

Very affable technician who took responsibility and did a great job.


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