Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2022 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

No chemicals

Report a concern   February 20, 2022 — Rated 10 out of 10 by P.G. Zerorez Boise
What do you like about our products and services?

Technician was personable aned knowledeable and explained the process. I appreciated the discount.

Report a concern   February 20, 2022 — Rated 7 out of 10 by C.B. Zerorez Boise
What could we do to improve?

Great people. However the up-sell is quite outrageous.
Also carpets remained wet for 12 hours or more. Especially the stairs πŸ˜•

Report a concern   February 19, 2022 — Rated 10 out of 10 by J.E. Zerorez Boise
What do you like about our products and services?

It was fast, efficient, and I like the no-residue cleaning.

Report a concern   February 19, 2022 — Rated 8 out of 10 by P.T. Zerorez Boise
What could we do to improve?

Your technician was friendly, knowledgeable and worked very quickly. I do wish that he was able to remove the stains we had in 2 of the rooms though.

Report a concern   February 19, 2022 — Rated 10 out of 10 by Vanessa Beltran Zerorez Boise
What do you like about our products and services?

Nick performed a miracle today! With a house full of boys, it’s safe to say our carpet has been well loved and lived on, so coming home to the carpets totally being transformed was so amazing! He was professional and polite and did such a great job with both carpets and cleaning out our vents. With a new baby coming this is one less worry for us! Thank you again!! 😊

Report a concern   February 19, 2022 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

I have already spoken to Aiden ( in the Boise, ID store) about the wonderful treatment we received from his technician, Justin..

This young man is definitely someone you want to keep as an employee. He was kind, courteous, considerate, knowledgeable about your product, hard working and it was very obvious he loves his job
.
We will not hesitate to spread the good word about your business and in fact, we have already told our kids about you.

Report a concern   February 18, 2022 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Service was great. Scheduler was nice and friendly. The tech, Anthony, arrived the next day and was knowledgeable, presentable, and friendly.
Will continue to use and recommend this company to family and friends.

Report a concern   February 18, 2022 — Rated 10 out of 10 by G.B. Zerorez Boise
What do you like about our products and services?

Associate was polite and efficient. The carpets looked awesome when he finished.

Report a concern   February 18, 2022 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Using your service was very accommodating and professional.

Report a concern   February 18, 2022 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

good work

Report a concern   February 18, 2022 — Rated 9 out of 10 by Rick Bradley Zerorez Boise
What do you like about our products and services?

The guys that showed up were very nice and friendly. I had the full package, carpets, duct work, and dryer vent all done at once. They informed me along the way of any potential issues or concerns. They even examined the dirt from the duct work to make sure there was nothing toxic in it. I was buying an existing home and wanted it safe and clean for my family and man did they deliver!
Thank you Zerorez!

Report a concern   February 18, 2022 — Rated 10 out of 10 by Suzie and Steve Lind Zerorez Boise
What do you like about our products and services?

Our technician Dominic was very professional and did an amazing job.
We only use and recommend Zerorez.

Report a concern   February 17, 2022 — Rated 10 out of 10 by Ellen Kitson Zerorez Boise
What do you like about our products and services?

Courteous, knowledgeable, on time, hard working.

Report a concern   February 17, 2022 — Rated 10 out of 10 by Christina Patterson Zerorez Boise
What do you like about our products and services?

Natural cleaning products and a work ethic to keep working to get the stains cleaned out where very impressive.

Report a concern   February 17, 2022 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Zerorez cleans completely and then seals it. the carpets really clean up and they don't take a long time to do it

Report a concern   February 17, 2022 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Great technicians, service, and product. Cleaning was fast, the stains that were in carpet all came out and the drying time was only a few hours. Awesome process.

Report a concern   February 16, 2022 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

I like the Zerorez carpet cleaning process. It’s not sticky when done.

Report a concern   February 13, 2022 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Dominique was very friendly and professional.

Report a concern   February 13, 2022 — Rated 10 out of 10 by Joe Warchol Zerorez Boise
What do you like about our products and services?

Quick response to my request for service and excellent workers

Report a concern   February 13, 2022 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

The cleaning quality is typically very good.

Carter, who cleaned our carpets on Friday, 2/11/22, in Eagle, Idaho, was very professional. I give Carter 10 stars.

Report a concern   February 13, 2022 — Rated 10 out of 10 by Kirk Ciccarello Zerorez Boise
What do you like about our products and services?

The best value for this service around this valley for sure. Won't use anyone else.

Report a concern   February 12, 2022 — Rated 10 out of 10 by D.B.M. Zerorez Boise
What do you like about our products and services?

Excellent customer service, when dealing with the office, the technician was prompt, polite, knowledgeable , very professional!!
Thank for the positive experience..
πŸ˜ŽπŸ˜ŽπŸ‘πŸ‘

Report a concern   February 12, 2022 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Very well done, and very prompt. We will call on you again for scheduled cleanings.

Report a concern   February 11, 2022 — Rated 10 out of 10 by J.N. Zerorez Boise
What do you like about our products and services?

On time, polite, knowledgeable, and did a great job.

Report a concern   February 11, 2022 — Rated 10 out of 10 by Elizabeth Gilman Zerorez Boise
What do you like about our products and services?

I like the fact that no soap is put in my carpet!!!
Your technicians are knowledgeable friendly and efficient.
Levi went above and beyond.
I recommend you to all my clients that are in need of carpet cleaning.

Report a concern   February 11, 2022 — Rated 10 out of 10 by Jenn Hight Zerorez Boise
What do you like about our products and services?

Unfortunately we had to have the carpets recleaned. We were disappointed with the way they looked the first time around. Wesley was our tech the second time. He was very thorough and took the time to make sure our carpets were clean. Huge difference.

Report a concern   February 11, 2022 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

They did a great job!

Report a concern   February 11, 2022 — Rated 10 out of 10 by Steve Lawson Zerorez Boise
What do you like about our products and services?

Heard about you on KBXL radio ad and assumed you were a Christian company to be trusted.

Report a concern   February 10, 2022 — Rated 10 out of 10 by Laura Riecker Zerorez Boise
What do you like about our products and services?

I like the fact that you don’t use chemical. The techs do a good job. My carpets look beautiful & they dry fast. The are very friendly


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