- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
pleased with the results and the help from proviider
On time, on price estimate, professional and experience technician.
Excellent service and very informative tech. Carpets look great and I will use your service again.
Great employees! Promptness!!
The tech sent out was great, he was very informative and easy to talk with, very friendly and happy to be of service, he really portrayed he is knowledgeable of his work. The outcome of the cleaning your product was very good.
My carpet dried very fast. I will recommend you to my friends.
Tech was very professional, courteous, mentioned additional services and answered questions without pushing anything. Carpets look great!
quick
Truthfully, other then the lack of a chemical smell, I did not see much difference between zerorez and other companies.
That's good to know- we can do the same thing other companies can without using the chemicals they do! It has been shown by the CRI that the Zerorez system can pull out more dirt than other traditional systems, but because we don't use the chemicals that they do, carpets will stay cleaner longer, especially with regular maintenance.
I have a family member with strong allergies to chemicals. There are no strong smells with Zerorez
Timely
Made our carpets like new again! After a nasty tenant, who let a dog pee (56 spots counted). You guys saved us so much money! All the stains came out!
The cleaning job was good, stains that we thought wouldn't come out did. I wasn't expecting the high pressure sales for additional services and I would tell someone if I recommended the service about the 'car salesmanship'. All I wanted was my carpet cleaned and I already checked your website for additional services.
no chemicals.......professional technicians......great service
Love that no soaps or chemicals are used! Carpets were cleaned quickly and they look great! :)
Staff is informative and thorough.
Service technician was great!
I like Alex, but I felt he didn't put enough Fiber Protector on the Carpets after he was threw cleaning, I felt for the Price it should of been applied like the cleaning was, all over not so quick and not so sparingly.
hi Beverly-
Thank you for your comment and feedback! One of the challenges we have as a professional company is overcoming the idea that more is better. We are unique to the cleaning world because we are trying to teach that more chemical is not better, especially in soaps and detergents. The same is true for the protector that we use; in our application we want to put the right amount, and not what "feels" right, because what feels right might actually be a detriment to the results that you are looking for.
Our protector is unique because it is made with our Empowered Water, allowing it to penetrate deeper into the fiber, and allowing a better coating to be applied that a normal protector. More is not needed, and can start to feel "sticky" if too much is applied.
We also use a high volume application sprayer, and so while it may look like we are going quickly, a large amount of product is being applied to the surface, and if we go slowly, too much product is applied.
that they don't have soaps in them, don't produce chemicals in the air and don't harm my cats or us that walk on the rugs.
the products do not affect my allergies and are safe for my pets
This was the most thorough cleaning of carpets you guys have ever done. This is your third visit to my house.
No chemicals!
It got the carpets clean and Nick did a good job.
Good job and done professionally.
The service technician, Sebastian, was very professional and displayed extensive product knowledge. We are very satisfied with the results. Our carpets & furniture look brand new! We plan on using Zerorez in the future for additional carpet, furniture and duct cleaning and will be recommending to family and friends. Thank you (and Sebastian!) for a great job!
Name removed
Eagle, ID
Email address removed
I like that soap is not used, and feel this is the best job ever done by a carpet cleaner. It also didnt take very long which is a plus.
I was amazed how well my carpet came clean, thought I was going to have to pull it out because of 2 pet accidents from a large dog. My carpet looks like new! I have already recommended zerorez to friends
No chemicals
We had a coffee stain that we paid an extra $35 for but it is still noticeable.
The way carpets look when you finish. Like new.