- Phone: 208-383-1000
based on 11583 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
some of the carpet did not come clean
The two young men were happy, pleasant and extremely helpful since they came about 2-3 hours early and we were not ready. They worked quickly and did a fantastic job!!!! I cannot believe how GREAT our carpet looks now. I will definitely recommend Zerorez to all my friends. Also I wasn't sure that Paul J wasn't getting a special deal but I know now he is correct on what a great job they do.
I said my bedroom was 120 sq', but they never moved anything except for two chairs.
On the dining room rug, they left a mess on the tassel on the South end of the rug.
I had the tech clean 3 VERY SMALL rooms. He recommended some odor treatment for $65 (!!!!) for EACH VERY SMALL ROOM. I was a little put off by this. Overall the tech was great. But clearly he has been directed to upsell, and with something that would have more than doubled the cost of my cleaning. I didn't try it, so I can't say whether it would be worth it, but it is hard for me to imagine anything being worth that much money for such small spaces. I would have liked to have seen more confidence in your product, without having to recommend an additional product.
Prompt courteous service
Alex cleaned my Rocker/recliner and the cushions to a platform rocker...He worked efficiently and with such care for my furniture and home ..I was very thankful and impressed...Thank you so much Alex....I will ask for you to do my next carpet cleaning too..
Professional, friendly, WOW! It is like having a brand new couch! So worth the money. I spoke with several companies and Zerorez was by far the friendliest, most professional, and easiest to work with. Their pricing was also much better than other local companies.
The carpets look great but the technician broke my vertical blind on my patio door. I know it was an accident but is costing me $80.00 to fix.
After cleaning your carpets look like brand new. Some of our carpets are over 30 years old and they still look great. It is also very fast drying. Make sure your spots are clean before doing this process as this does not seem to clean spots, like urine. They will ask you if there are any spots and I have always said no as I assumed the empowered water would take out all the spots. My mistake. Great service. Thanks
It worked. Carpets and furniture appear to be clean. Your technician did a great job.
On time and carpets came out very clean.
Not try later to change the price and he didn't offer to help move anything to help
Fast service, on time and my two rugs look great.
Everything
Your tech. was courteous and thorough
Great product and great service. Please give Corbin recognition for a job well done. This is my 4th service with Zerorez, and Corbin was the best service Technician out of all.
Very good staff work hard to get the job done right. I will use again. Lots of compliments on how the rugs look. I was going to replace them but they look good enough to keep. Thanks to Kyle Beaston for working so hard and being diligent to the very end.
You always do a good job cleaning our carpets including getting out some problem spots.
Everything went well. Second guy did a much better job with moving furniture than the first.
Nothing you could do better, already recommended to a friend.
No issues, carpet looks really good. The tech gets an 8.5 due to lack of social skills.
Service guy was quick and efficient, i was able to move in that night!
You did a great job.
No complaints, Would recommend
Would recommend to a friend. Fiance was very pleased with the cleaning.
The first guy that came out was really professional and did a great job. And same with the guy that came and did the reservice. You guys are just stellar!
Everything was great!
Would recommend us to a friend.
Did a good job, the expirience was good, carpets were clean and nice looking
The product did a great job on our floors and the young men were very professional & efficient, they called and came early so we are very happy. Thank you.