- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was friendly and thorough. He was very professional and made sure I was aware of all your services and products. The carpets are perfetly clean.
Very friendly and professional. I love the way it cleans! Carpet and furniture look like new!
WHAT A GREAT JOB YOU DO AND YOUR GREAT PRICES
Very much like the product and service.
Nice service man...although my rug has wet spots
The high traffic marks were not addressed. I have personally done a much better job. Its just that our Rug Doctor was packed for the move so I had to hire a service
I am calling your office to return and work on the carpet
You returned to make it right
Only issue I had was the lady I scheduled my appointment with told me the guy would be there at 9 am. But I had to call to find out where he was. The woman said he had a job before mine and they had me slotted between 9:30 and 11:30. Tina never told me those times. So he was an hour and a half late. Normally I wouldn't care except I am taking care of one sister in law with cancer and leave to meet the guy at my other sister in laws house. So that left her alone for around 2 hours. Otherwise everything else was excellent.
I like the no chemical residue, but I was disappointed being canceled on when I was supposed to be done first thing and had to reschedule my entire day. Good service but I was not happy with the time.
Friendly worker- time as promised.
prompt, fair price, knowledgeable technician, great end result
My carpet is clean again
Our service was excellent. The tech did a fine job. He was polite, knowledgable and made an extra effort to remove a tough stain on our loveseat. The carpet and furniture look great. Thank you.
The products really work!! Safe for my dog. Great customer service.
Thanks. PW
no soap. waiting to see how long it stays looking like new.
Efficiency
That there are no residual cleaning agents left in the carpets.
Service personnel were excellent and the product is great.
The tech was a good worker, but the equipment at his disposal was inadequate for the jod.
Lower the prices
Colby was very nice
Very professional service. Carpet looked so new my house sold in one day.
Prompt, courteous and professional.
I had a spot in my carpet that showed up after it was cleaned and zerorez immediately came back and cleaned it. The technician was very professional and took extra care to make sure I was happy with the service.
Prices are reasonable, work is professional and accurate
Chemical free.
The service was great, Kyle was a really professional guy. Some marks are visible now the carpet is dry, that's my only reason a 10 was not given. :)
The service was great...the carpet looked cleaner and newer than it has in a long time.
No harsh chemicals. Carpet was clean, bright and fresh smelling. Carpets dried quickly. Sebastian, our tech, was friendly, professional and on time.
I like that there was no residue and it dried really quickly.