- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
same as previously submitted "feedback"
quality of cleaning; Tech's courtesy & willingness to do a good job/be helpful (Nick & thaddeus)
I enjoyed Jake and his professionalism and that he was able to come a lot earlier and getting the job done in no time.
We have used zerorez for several years. They are simply the best. Their customer service is hands down top notch from the moment you call to the the the time the cal time your careers are done being cleaned. Each service tech is knowledgeable and professional. And needless to say the carpets always look spectacular after being cleaned. !!!
I like that your company does not use detergents to clean carpet. The most important aspect to me is the superior customer service. The technicians were on time. Communication was great with the scheduler/dispatcher. The technician upsold us in a way that was informative and low pressure.
no residue
The cleaning process, the cgemical free approach, the fiber protection and the customer service are all amazing
Schedule time, arrived when you said you would, carpets were not soaking wet when job completed. Good price. No chemicals.
My house smelled very clean after my carpets were cleaned. Thank you!
Nick is so nice. Amazing customer service.
The company strives to make its customers happy
Gets carpet the cleanest!
No chemicals and very nice technician
I made an appointment on line and was not called to get more specific information. Unfortunate because the tech had no idea what he was dealing with. My tile floor is a total mess- didn't remove old sealant and now I'm stuck with a redo or chemicals to remove this. Communication is the key- please pay attention- that's your job.
THE add ons inflated price and do end up close to the Paul J and Chris 670 radio Ad
Only time will tell true value
Great service and quickly done
I have had two great experiences with your sevice. Tina was great at working with my schedule. Technicians were kind and courteous. Great job on the carpets
It's fast and not a lot of chemicals.
Nick Jones was very responsive to every request we had. Customer service is great. The carpet and granite look wonderful. We will certainly use the service again and have alreaady recommended it to two people.
no chemicals; fast, professional service
I like the use of more water extraction and LESS Chemicals and Soap!
Great service, quality cleaning and friendly technician. Would also like to compliment John who provided an outstanding service in a professional manner. Highly recommend!
I like that there is no residue!
Everything looks very clean stays that way for a long time. Very thorough cleaning.
non chemical. Service was prompt and friendly.
The technician was very friendly and informative.
Great product and service. professional.
Completely professional and personable; the products are amazing and safe for my pets; I was amazed that the hard water buildup on my shower door is completely gone and looks like new. I will never use anyone else
My carpet looks fabulous. This is the first time I have ever had professional service for my carpet and the first time it has been cleaned since it was installed 5years or so ago. I didn't realize how dirty it was until I moved the furniture out. Now I am hesitant to put the furniture back in because it is going to cover the carpet. I also had my wood floors done and they are absolutely beautiful. Shiny and so clean. Like brand new. My technician was professional and friendly and very good with up-selling. He did a great job, he answered all my questions and was very knowledgeable about carpet and your services. I am so impressed with the service I received. Thank you!
They are devoid of processed chemicals and the cleaner used really gets Into the carpet to clean it well

Excellent, excellent work professional.