Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2017 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

The tech was thorough... And provided great options to choose from that met our carpet cleaning needs.

Report a concern   December 9, 2017 — Rated 10 out of 10 by G.S. Zerorez Boise
What do you like about our products and services?

The young man explained what he was going to do and did it in a timely manner and was very polite.

Report a concern   December 9, 2017 — Rated 10 out of 10 by P.S. Zerorez Boise
What do you like about our products and services?

Best carpet cleaning we have ever received. We will be interested in how the fiber protector application will effect vacuuming results.

We recommended you to our neighbor.

Report a concern   December 9, 2017 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Very pleased not having the harsh chemicals. The two gentlemen that cleaned the carpets were very friendly, asked questions and were very respectful of the house and my husband and I.

Report a concern   December 9, 2017 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

The serviceman showed up on time and did a great job. Please schedule him for us the next time you do our carpets.

Report a concern   December 8, 2017 — Rated 10 out of 10 by C.A.P. Zerorez Boise
What do you like about our products and services?

The knowledge your people have about the science behind your product is astounding. Very professional!

Report a concern   December 8, 2017 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Friendly and knowledgeable staff. And the carpets and couch turned out great!

Report a concern   December 8, 2017 — Rated 10 out of 10 by S.Y. Zerorez Boise
What do you like about our products and services?

Great results! My carpet looks new again!

Report a concern   December 8, 2017 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

friendly, helpful and informative employees. my carpets have never looked better. I will never go back to chemical cleaning! I have 2 cats that hack up hair balls that I felt ruined my carpets. I was getting ready to budget for new carpets. I was amazed how your service got rid of the stains that I cringed when I looked at them! This is the second time I've used your service and they did another outstanding job. I think I'll be able to use that money I was saving for carpet on something else. Thank you zerorez!

Report a concern   December 7, 2017 — Rated 10 out of 10 by N.Z. Zerorez Boise
What do you like about our products and services?

Consistently great results. Pleasant technicians.

Report a concern   December 6, 2017 — Rated 10 out of 10 by S.R.B. Zerorez Boise
What do you like about our products and services?

Carpets look great. No wet carpets, dry in a few hours. No stiff, YUCKY carpet from soap residue.

Report a concern   December 6, 2017 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

My technician did a great job. Carpets are clean house smells great.

Report a concern   December 6, 2017 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

Quick and efficient!

Report a concern   December 6, 2017 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Zerorez carpet cleaners use pet friendly producs that leave no harsh smells. They are efficient and professional with thier service. Nick was on time, and thoughtful about offering additional services for other places to use your companies products. I recommend their service to anyone who wants to get the longest life out of their carpets or furniture.

Report a concern   December 6, 2017 — Rated 10 out of 10 by B.G. Zerorez Boise
What do you like about our products and services?

I had all my carpets cleaned and treated yesterday along with a couch and reclining chair. The man that came was very efficient and did a very good job. There is only one carpet cleaning company I have called for 5 years and that is Zeroez because of the job they do on cleaning and the trust I can put in their employees while they are here.
Thanks for a job well done!

Report a concern   December 6, 2017 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

We have four big dogs and five (indoor/outdoor) cats. That's a lot of paws tracking in dirt. I vacuum regularly & clean up vomit & accidents right away. The recently cleaned spots showed how dirty the carpet had gotten. I thought of Zerorez, because they use no chemicals. Dave was great to work with. I live in Weiser and had two other friends who wanted their carpets cleaned also. He reduced the travel charge because they would be in the area. My friends and I were able to split the travel cost. John, the cleaning tech, was very pleasant & super nice. He was able to explain & answer all questions. He showed me a picture of my carpet when he was 1/2 way through. It was a little embarrassing, but boy could you tell a big difference! I am very happy & next year more of my friends want them to do theirs when they come over. I know I can make a day of it for them.

Report a concern   December 6, 2017 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Very polite and efficient service tech. The carpet looks fantastic.Good job

Report a concern   December 6, 2017 — Rated 10 out of 10 by A.R. Zerorez Boise
What do you like about our products and services?

I appreciated that the tech took the time to show me problem areas of my floor and how to stop the damage to the carpet. (Old owners had an office chair with no pad. He was very efficient and professional. He also offered a consoling pat to my dog who is not a fan of “vaccuums” I’m very glad my friend referred me to zerorez and I will also refer and use zerorez in the future. Thank you!

Report a concern   December 5, 2017 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

I forgot his name but your service man was very through and did a great job.

Report a concern   December 5, 2017 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

This was without doubt the best carpet cleaning I've ever had.

Nick did an awesome job and was a pleasure to have in our home.
I had a black filtration line down a couple walls of off white carpet, and he totally removed it. The carpet looks like new I will definitely call Zerorez for all my future carpet cleaning

Name removed

Report a concern   December 5, 2017 — Rated 10 out of 10 by S.A.B. Zerorez Boise
What do you like about our products and services?

Your technician was great. He explained how everything worked and answered any questions I had.

I would recommend your company. Nice to hear your commercial on Mix 106.

I work for a newspaper in Weiser and don't know how far you advertise but there is a lack of good quality floor cleaners in the area.

Report a concern   December 5, 2017 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

You are all about the customer. Courteous service, the technician wore booties, placed corner guards around wood services as he vacuumed and explained step-by-step what he was doing. And he was thorough.
My carpets look amazing.

Thank-you, Trevor and Zerorez

Report a concern   December 5, 2017 — Rated 10 out of 10 by A.D. Zerorez Boise
What do you like about our products and services?

Excellent Service and product! David you are awesome and very professional. You did an excellent job! I'm also impressed with the product and new no shampoo system. I'll be calling back for sure!!! my carpet is so soft, fresh and clean. Thanks, Guys! PS your phone operator Tina is an excellent customer service rep. She is very nice and very helpful. Happy holidays :)

Report a concern   December 5, 2017 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

Have not bought any products from you bet have used your service twice and have bee very satisfied.

Report a concern   December 5, 2017 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

you got the carpets cleaned. In a few days I will know for sure. After other cleaners have cleaned the carpets a few days later the dirt begins to resurface. Good job Thanks.

Report a concern   December 4, 2017 — Rated 4 out of 10 by G.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I paid to have my family room carpet cleaned. It looks pretty good except for the area behind the chairs where the tech did not clean it. It's not an area 'behind' where you would have to move furniture out. There is a walk area behind our furniture. I could tell it wasn't cleaned because I picked up a couple things off the carpet that would not have been there had it been cleaned. Also, there is a small area from our family room into our master bedroom that doesn't look like it was cleaned. Since the tech cleaned our master bedroom I would have expected him to clean that small area of carpet.
Thanks,
Name removed

Report a concern   December 4, 2017 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Thank you.

Report a concern   December 4, 2017 — Rated 10 out of 10 by B.R. Zerorez Boise
What do you like about our products and services?

Very good service ! We have used them before and they are very polite and Professional. John was our technician and was great, did a very good job.

First name removed R. Last name removed

Report a concern   December 3, 2017 — Rated 10 out of 10 by Y.C. Zerorez Boise
What do you like about our products and services?

Excellent

Report a concern   December 3, 2017 — Rated 7 out of 10 by S.P. Zerorez Boise
What could we do to improve?

Overall the experience with zerorez was great! There was some miscommunication regarding the price of the biotreatment, I was under the impression it was $185 total for the treatment and the cleaning, so was a little taken back when my total was $299. One of the rooms still doesn’t seem to be very clean, so I’m curious to know what the warranty includes. Overall the technician was friendly, on time, and quick.


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