Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11583 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2018 — Rated 10 out of 10 by M.F. Zerorez Boise
What do you like about our products and services?

The carpets look and smell great. The service was fast as well as the drying time. Rusty was very professional and did a great job.

Report a concern   March 20, 2018 — Rated 8 out of 10 by D.R. Zerorez Boise
What could we do to improve?

Not big in the upsale . I like to know how much before you come. I dont like being told I should spend twice as much as you quoted to get a real good job done . The tech was cool though and seems to know his stuff . The job looked good when he was done. Overall pretty happy

Report a concern   March 20, 2018 — Rated 10 out of 10 by A.K. Zerorez Boise
What do you like about our products and services?

Very timely and very clean thank you so much!

Report a concern   March 20, 2018 — Rated 10 out of 10 by K.J. Zerorez Boise
What do you like about our products and services?

Zack was great! Very informative and helpful. He explained the process and options very clearly.

Report a concern   March 19, 2018 — Rated 10 out of 10 by A.W. Zerorez Boise
What do you like about our products and services?

Thank you. It is a very good product. It dried quickly. We were able to move in the next day and it happen to snow. It was great.

Report a concern   March 19, 2018 — Rated 10 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Did a good job cleaning the till in the two preschool bathrooms! Looks great!

Report a concern   March 19, 2018 — Rated 10 out of 10 by C.D. Zerorez Boise
What do you like about our products and services?

I liked your service tech. He was a good man.

I believe you should use the carpet rake after you clean. Not only when you are applying the carpet protector.

Report a concern   March 19, 2018 — Rated 10 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

The Best!

Report a concern   March 18, 2018 — Rated 10 out of 10 by P.A. Zerorez Boise
What do you like about our products and services?

Alex was great! Thank you!

Report a concern   March 18, 2018 — Rated 10 out of 10 by T.T. Zerorez Boise
What do you like about our products and services?

Eric did a really great job, the carpets look fantastic and he was very professional

Report a concern   March 18, 2018 — Rated 10 out of 10 by R.K. Zerorez Boise
What do you like about our products and services?

Everything and dries fast.

Guy who was here was super nice.

Report a concern   March 18, 2018 — Rated 10 out of 10 by L.A. Zerorez Boise
What do you like about our products and services?

Zach was professional and kind. Service fast, made a huge difference in carpets.

Report a concern   March 18, 2018 — Rated 10 out of 10 by E.H. Zerorez Boise
What do you like about our products and services?

Little residue and conscientious service.

Report a concern   March 18, 2018 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

House smells fresh and clean and the carpets see quicker.

Report a concern   March 18, 2018 — Rated 9 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

Technician was on-time, very respectful and friendly.

Report a concern   March 17, 2018 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

Zach! Great job answering questions and explaining the process. Very pleasant young man

Report a concern   March 17, 2018 — Rated 10 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

Your stain remover got out a few very dark grease stains in a high traffic area!

Report a concern   March 17, 2018 — Rated 9 out of 10 by C.H. Zerorez Boise
What do you like about our products and services?

He did a good job. Was careful, hard working and always tried to explain things to us. Thanks..

Report a concern   March 17, 2018 — Rated 10 out of 10 by S.Y. Zerorez Boise
What do you like about our products and services?

Your tech was very professional and thorough!

Report a concern   March 16, 2018 — Rated 9 out of 10 by K.L. Zerorez Boise
What do you like about our products and services?

Alex did a very good job; he’s a hard worker.

Report a concern   March 16, 2018 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

The service guys who came to clean our carpets were honest about what realistically could be expected with the stains with explanations as to why. The information about how to take care and return the furniture was helpful. The carpets look good and we are thankful

Report a concern   March 16, 2018 — Rated 9 out of 10 by A.A. Zerorez Boise
What do you like about our products and services?

Wonderful.

Report a concern   March 15, 2018 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

I dreaded having the couch cleaned, but ZeroRez made the whole process easy. They came and within a few hours had my sectional couch and two chairs cleaned and fabric protected. They did a great job, were professional and easy to work with. I will certainly pass on my experience to friends.

Report a concern   March 15, 2018 — Rated 8 out of 10 by M.J.L. Zerorez Boise
What could we do to improve?

lower prices

Report a concern   March 15, 2018 — Rated 9 out of 10 by R.W. Zerorez Boise
What do you like about our products and services?

Quality. Service. Value.

Report a concern   March 14, 2018 — Rated 10 out of 10 by K.H. Zerorez Boise
What do you like about our products and services?

Friendly and knowledgeable staff and CLEAN carpets!

Report a concern   March 14, 2018 — Rated 0 out of 10 by C.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Poor work done.
It’s done, and I don’t want to be bothered with another apt.

Response from Zerorez Boise:

Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you!

Report a concern   March 14, 2018 — Rated 10 out of 10 by G.B. Zerorez Boise
What do you like about our products and services?

Fantastic crew! Explained every aspect of the service. Obviously very knowledgeable and hard working. My carpets look better than they have in years with other carpet cleaners servicing them. Can’t wait to have more rooms cleaned furniture cleaned.

Report a concern   March 14, 2018 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

The carpet looked fantastic. The guys also did a great job cleaning the vents.

Report a concern   March 14, 2018 — Rated 10 out of 10 by V.R. Zerorez Boise
What do you like about our products and services?

This is the second review for zerorez because my dog is an (expletive) and they did not disappoint. Rusty was great and explained the treatments needed with out trying to take advantage of my naivety. I’ll use them again for sure.


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