- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
To always make it right when it doesn’t turn out like you would hope it would.
David did a fantastic job.
Just great overall
Fairly priced with the best quality of service and cleaning I have ever had in carpet cleaning. Thank you for doing such a fabulous job every time!
Technician was awesome!
Friendly staff and they’ve always been on time and very courteous. Many times they’ve removed stains I thought would never come out.
The service staff were friendly and professional. They explained the cleaning process and answered all of my questions. They did an excellent job on the carpet. I am very pleased with the outcome. I was especially pleased with how quickly the carpet dried.
I very much appreciated our tech's knowledge of what he could do to remedy the piddle accidents of our new puppy! He asked if the puppy was now house trained in order to not "waste" our money by carpet treatment too early, and thankfully we could say yes so he gave us our options. He was patient in giving us the options with prices to help us make the right decision. We are very pleased with Zerorez!
Very friendly and done an awesome job
Professional and efficient. Very happy!
Efficient and great communications! Jamie was excellent and hard working!
He was extremely gracious and did an excellent job.
The time before this last we were very happy with the results and service.
This last time we paid more and the carpet looks terrible. I can do a better job with the hover carpet shampooer that I have in my garage.
I’m home recovering from surgery so at this time there is not much you can do.
Courteous knowledgeable and hard-working professional that gets the job done effectively.
Was on time and did a good job on the carpets
Very knowledgeable, fast, expertise, and professional.
Fantastic service and great results on beige car seats. Thanks.
David was very professional by calling ahead and telling me what time he would be there and then he showed up exactly on time. He did a very good job on both the carpeting and upholstery and everything dried quickly. I would definitely recommend Zerorez.
Very easy sign up website, Sean called to say he was running early and if it was ok to come early. He arrived at the new earlier time, on time. Sean was very friendly, performed the job to perfection, and asked before he left, if there was anything more he could do. Great company and great service! A+
I like that no chemical smell comes from the carpet once its cleaned. It has a fresh smell instead.
Love the way it cleans my carpet and how quick it dries. Their employees are very professional.
Customer service was impeccable. They did an outstanding job explaining the process and making recommendations.
We have an old man wiener dog who can’t always make it to the dog door in time. Despite another “professional” carpet cleaning company and our half a dozen attempts at removing the pet stains ourselves, our practically brand new carpet still STUNK. We were coming to the conclusion we would just have to replace it. We tried one more google reputable company, ZeroRez. Mathew came in and within a couple of hours, COMPLETELY REMOVED the urine smell! I have a hound dog nose and could not be more impressed! At a much cheaper price tag than I was anticipating too! I would absolutely recommend!
No Problems! Good Job.
Everything was great thanks
I loved the friendly service and timely manner in which Zach and Nick completed the job. They were very thorough and worked efficiently. The carpets dried quickly and were like new again. I would definitely recommend them to anyone looking to clean their home.
Your technicians, Nick and Matthew, were on time, very courteous and very efficient. Our carpets look and feel wonderful.
Efficient and thourough
Quick, on time, called first. Well done. Carpets look great.
Zerorez was great and so was Matthew. They cleaned our living room and the stairs. Matthew answered all my questions.It was our first time. Great service!!!