- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look great, carpet technitions were friendly and answered all questions.
Friendly staff and a quality job.
Zach was On time polite knowledgeable Carpets look great!
Were were quoted 147-207 for 3 rooms of cleaning and pet treatment. When the technician arrived and started quoting he was up to over $600 to do small parts of 2 of the rooms. At that point I stopped him and just told him I wanted 1 small area done in one of the rooms and agreed to pay the $265 he quoted for that part. He then went upstairs and started doing the cleaning. A few minutes later he came downstairs and started arguing with me over what we were told. Never got to the point of yelling at me, but defiantly raised his voice and was out of line. I had already agreed to pay his quoted price for the area he was cleaning. There was no reason for him to come back downstairs. The person who quoted us said it started at 65 and could go up to over 1000 and then asked for the areas we needed cleaned. My wife Described areas of 3 rooms. The person came back and said it would be between 147-207 for 3 rooms but the technician would quote the final price. We understood that, but the price the technician was quoting was ridiculous compared to what we were originally quoted.
The service is excellent and everyone is friendly and knowledgeable.
HONESTY!!!!❤️❤️ I wanted my carpets cleaned after a year of having a puppy that had several accidents on our new carpet. The gentleman was completely honest and upfront with me about what would and wouldn’t be removed without using the special treatment required to remove the pet stains. He cleaned our carpets and removed all stains and went the EXTRA MILE which I GREATLY appreciated! FANTASTIC SERVICE, they took their time and did a FABULOUS JOB!
It does what its supposed to do.
Knowledgeable and helpful staff that helped me clean and keep my carpet lasting for the long term.
Timely, professional, and courteous!
The service was quick and thorough. I love the fact that there is no soap residue and only a fresh smell...no chemical smell. Our technician was pleasant, professional, and I highly recommend him and the service.
Carpet looked great, friendly techs.
Very efficient, thank you!
Our carpets look amazing and the technician who came to our house was very nice. Through the whole process he made sure to have clear communication about cost and how the whole process was going.
The carpet still had dark spots where it was soiled. Not sure it was all that clean where it mattered.
The technician was polite and asked questions that allowed him to suggest options that would benefit my situation and not just try to upsell me on everything.
Nick did a great job cleaning our carpets. He was very personable, friendly, and professional. Our carpets look great after being cleaned by Nick with Zerorez.
Fast efficient and effective. The service was great.
Polite and efficient from beginning to end. Technician was awesome!
Your representative was a gentleman.
Best cleaning we’ve ever had!
Zerorez works. Thank you 😊
Technicins were prompt and explained their product very thoroughly. Everything went ver smoothly. carpets dried very quickly and looked great. Thanks
The carpet cleaner called ahead...was very prompt...efficient...careful with my furniture...and friendly. I was very pleased!
Technician was helpful, careful, and cared about my carpet cleaning needs.
Dave and his staff from the point of contact till the job was done are TOP NOTCH. I highly recommend them.
Sam Davila
Peregrine Fund
Maintenance Specialist
The carpet looks great and Zach was exceptionally polite and accommodating!!!
The carpet looked cleaner, but we vacuumed about 3 hours after it was finished and filled the canister up with dirt and dog hair. My husband was less than impressed and send you a not very nice text. For the $375 we spent, there should not have been any dirt/hair left in the carpet so I'm not sure I would recommend you or use you again.
Great service, would highly recommend again!
Kind and willing to help. On time.
Fast, courteous, and do a great job getting carpets clean!
Love this company. Awesome employees, leaves my 19 year old carpet looking like new! I’ve already recommended Zerorez to my sister and sister-in-law......yep......they love them too! Kudos for a job well done!
Good quality and service.