What our clients think of us!

Great Customer Service, and the carpet cleaner spent extra time getting out a stain. So very much appreciated!

Quick, professional, carpet comes out great

Cleansing done by techs that are great. Carpet comes out wonderful !!

I appreciated the service, and the tech was incredibly kind and informative. However, after he left there were black handprints on the walls, chipped paint on doors and in the hallway (I know because we just had painters come out so they are new where he put the ladder), and debris on the floor in the bathroom from the vent cleaning. Very disappointing to have to clean all of that and touch up paint on the walls.

Marshall was the man. Our couch looks amazing. Thanks Marshall.

Techs very good at what they do. Very knowledgeable!

Able to get appointments quickly..and on time for it..cleaned well

Great service. No harsh smelly chemicals and the process didn’t soak my rug. I was very pleased.

Always dependable with very professional techs doing the work.

Tech was early to our scheduled time slot, friendly, knowledgeable, and hard-working. They were also careful with the furniture. Reasonably priced and everything looks great...the tile feels so good on our bare feet- so clean.

Your technician was prompt engaging and thorough.Everything went well.
David

I recently had my carpets cleaned, as well as the tile floor in my bathroom plus the shower, by Marshall. The bathroom/tile cleaning was awful. Not clean at all, black residue build up in areas of grout from pooling and not removing water, a dingy icky film was left all over the floor. It looked way worse than before it was "cleaned". In addition, the shower had zero improvement, couldn't even tell it was worked on.

I called Monday morning and requested that someone come back out to fix it. They sent Victor out the following morning. He listened to my concerns and took the time to correct it. I could not be more happy with him and his work. The floor and shower were left spotless, sparkling, and looking like new! I wanted to be sure to let you know that Victor took his time to do an excellent job. I was very pleased with his work. (Marshall..... not so much! I would recommend someone address this with him and do some more training, as his work was unacceptable.)

Deep clean, no soapy residue, dries fast, and great customer service as well as service techs.

Joshua was very diligent and was punctual. He listened to what I had to say and was able to eliminate the two small stain in the rug, which I have been trying to remove for 6 months. This is the third time your company has cleaned our home and I am very pleased with your service

Your technicians have always been so polite, knowledgeable, and thorough. They take the time to explain the process and the care after they are done.
I just had a repair completed in my home and after the contractor was done, they had their own carpet cleaner clean the carpet. After that, the carpet looked dingy and worn and not the same as before. That is why I had my carpets cleaned by you. Now they are back to looking great.
Thank you,

Great service. Easy to book. Good communication about arrival and time on site and aftercare. Highly recommend and would use again.

I was able to schedule the service several weeks in advance. The technician was prompt and did a great job.

The through job that is provided. Polite service staff.

I love that they do not use chemicals. My home doesn’t smell like chemicals when they are done. I also don’t have to worry about my pets laying on the carpet after it’s dried because they didn’t use any chemicals that could irritate my pets’ skin.

Great people, good end results.

Marshall was on time, did a great job, and very informative about how to care for my carpet in the future. Thanks for a great job and timely service!

Easy to book, friendly staff

I was not prepared to pay an extra fee for a protection service and so that I feel was not mentioned upfront and was more of a sales tactic in order to get more revenue.

Convenience. Courtesy. Ease.

Do a great job, services reasonably priced

My Tech did a great job. Went the extra mile to try and get my worn carpets to look their best.

My carpets turned out beautifully, I am very happy.

Jacob is nice and professional. THANK YOU, I will always use Zerorez

Just bought a house, yay! Needed a couple of carpeted rooms cleaned, so I thought about the rental stuff since I’m a diy’er. But my wife said, no soapy residues! Then I thought about the steam cleaning competition. But my wife, again, said no, and started looking at the reviews of local Boise cleaning services. Man, am I glad she did!!! Zerorez floated right to the top. I went online and set the appointment for the next day, but decided to call them to see if they had any “same day” appointments open; they did! Confirmed for later that afternoon. Ben, the service guy, called to say he was running a little late at the earlier appointment, but he still was able to make it that late afternoon. When he arrived, it was later than we hoped but that was okay, he still kept the appointment (others would have declined and cancelled for another day)!! Ben was knowledgeable and knew his stuff. He explained everything we needed to know about the carpets. We knew the people who sold us the house had a dog, but we didn’t know about the hidden spots on the carpet. Ben shined his black light and wow!!! the spots glowed like a massive lime green puddle. After Ben’s treatments, the hidden stains were gone and the carpets were clean again! He really went above and beyond! I highly recommend Zerorez for your carpet cleaning needs. Thanks Ben!!!

Jacob C. was courteous, knowledgeable, and professional while being kind. Jacob did a wonderful job cleaning my white sofa. I found the online scheduling easy and convenient, and I was notified when he was about 30 min from my house. The company also has an easy on line payment process. Great experience!

Service was reasonably quick and carpets are clean.