- Phone: 208-383-1000
based on 11482 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean and professional
Professional pleasant always on time excellent customer service
Great job - quick and efficient.
Appreciated the prompt and efficient service. Name removed did a great job getting the job done.
Great Customer Service, and the carpet cleaner spent extra time getting out a stain. So very much appreciated!
Quick, professional, carpet comes out great
Cleansing done by techs that are great. Carpet comes out wonderful !!
I appreciated the service, and the tech was incredibly kind and informative. However, after he left there were black handprints on the walls, chipped paint on doors and in the hallway (I know because we just had painters come out so they are new where he put the ladder), and debris on the floor in the bathroom from the vent cleaning. Very disappointing to have to clean all of that and touch up paint on the walls.
Marshall was the man. Our couch looks amazing. Thanks Marshall.
Techs very good at what they do. Very knowledgeable!
Able to get appointments quickly..and on time for it..cleaned well
Great service. No harsh smelly chemicals and the process didn’t soak my rug. I was very pleased.
Always dependable with very professional techs doing the work.
Tech was early to our scheduled time slot, friendly, knowledgeable, and hard-working. They were also careful with the furniture. Reasonably priced and everything looks great...the tile feels so good on our bare feet- so clean.
Your technician was prompt engaging and thorough.Everything went well.
David
I recently had my carpets cleaned, as well as the tile floor in my bathroom plus the shower, by Marshall. The bathroom/tile cleaning was awful. Not clean at all, black residue build up in areas of grout from pooling and not removing water, a dingy icky film was left all over the floor. It looked way worse than before it was "cleaned". In addition, the shower had zero improvement, couldn't even tell it was worked on.
I called Monday morning and requested that someone come back out to fix it. They sent Victor out the following morning. He listened to my concerns and took the time to correct it. I could not be more happy with him and his work. The floor and shower were left spotless, sparkling, and looking like new! I wanted to be sure to let you know that Victor took his time to do an excellent job. I was very pleased with his work. (Marshall..... not so much! I would recommend someone address this with him and do some more training, as his work was unacceptable.)
Deep clean, no soapy residue, dries fast, and great customer service as well as service techs.
Joshua was very diligent and was punctual. He listened to what I had to say and was able to eliminate the two small stain in the rug, which I have been trying to remove for 6 months. This is the third time your company has cleaned our home and I am very pleased with your service
Your technicians have always been so polite, knowledgeable, and thorough. They take the time to explain the process and the care after they are done.
I just had a repair completed in my home and after the contractor was done, they had their own carpet cleaner clean the carpet. After that, the carpet looked dingy and worn and not the same as before. That is why I had my carpets cleaned by you. Now they are back to looking great.
Thank you,
Great service. Easy to book. Good communication about arrival and time on site and aftercare. Highly recommend and would use again.
I was able to schedule the service several weeks in advance. The technician was prompt and did a great job.
The through job that is provided. Polite service staff.
I love that they do not use chemicals. My home doesn’t smell like chemicals when they are done. I also don’t have to worry about my pets laying on the carpet after it’s dried because they didn’t use any chemicals that could irritate my pets’ skin.
Great people, good end results.
Marshall was on time, did a great job, and very informative about how to care for my carpet in the future. Thanks for a great job and timely service!
Easy to book, friendly staff
I was not prepared to pay an extra fee for a protection service and so that I feel was not mentioned upfront and was more of a sales tactic in order to get more revenue.
Convenience. Courtesy. Ease.
Do a great job, services reasonably priced
Technician was friendly, knowledgeable, and did a great job!