Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   May 3, 2023 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Fast friendly staff. I felt very welcome right when I walked in the door. They worked very hard to get me the best deal on an amazing vehicle! Only place I’ll use from now on!

Report a concern   May 3, 2023 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great customer service - salesman went above and beyond on his end . Finance guy was great!

Report a concern   May 3, 2023 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone as very nice at your Glasgow store

Report a concern   May 2, 2023 — Rated 10 out of 10 by V.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

The person who helped me was very kind, thoughtful, and considerste.

Report a concern   May 2, 2023 — Rated 10 out of 10 by B.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful and informative. The only place I allow to work on my car.

Report a concern   May 2, 2023 — Rated 10 out of 10 by G.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The People

Report a concern   May 2, 2023 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Owen was professional, friendly & efficient. He took care of my needs, and I drove away with a great car.

Report a concern   May 1, 2023 — Rated 10 out of 10 by M.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very professional very friendly

Report a concern   May 1, 2023 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Awesome customer service from Melinda. Melinda was willing to work with us to find the perfect vehicle, worked with us to get our payment where we needed it, and willing to get the most out of our trade in

Report a concern   May 1, 2023 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very easy to work with and helpful

Report a concern   May 1, 2023 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Done business with John Florence for years. Straight up one of the best experiences I’ve ever had. Another dealer that I have bought many cars from over the years lost my business when the sales lady walked outside, backed up to look at my veteran plate and then told me that there would be a $2500 up charge because I was a resident of Kentucky.

My pleasure to serve you, leave your dealership and don’t worry I will not be back Honda.

Thanks John for taking care of me again.

Report a concern   May 1, 2023 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I promised John Florence that when I was ready to buy a new car I’d come and see him. I did. I told him what I was looking for and he let me know what was due in. He called the next day and said he had it. We bought it and we picked it up the next day.

Never any hassle and straight to business.

Report a concern   May 1, 2023 — Rated 10 out of 10 by Z.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   April 29, 2023 — Rated 9 out of 10 by S.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Thorough

Report a concern   April 29, 2023 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Customer service was great, Owen Griffith is awesome!

Report a concern   April 28, 2023 — Rated 10 out of 10 by R.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service. Debbie was the best!!

Report a concern   April 28, 2023 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Awesome customer service! Stacy was the best!

Report a concern   April 27, 2023 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service and everyone are helpful and friendly.

Report a concern   April 27, 2023 — Rated 10 out of 10 by J.N. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda Thompson was exceptional! We loved dealing with her. Amazing!

Report a concern   April 27, 2023 — Rated 10 out of 10 by F.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your staff is always very polite and business like. They make you feel like family.

Report a concern   April 27, 2023 — Rated 10 out of 10 by N.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I enjoyed Melinda the sales rep. She communicated well and followed through in a timely manner.

Report a concern   April 27, 2023 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

No pushy sales people. Great products, new or used

Report a concern   April 27, 2023 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Awesome customer service! Stacy was the best!

Report a concern   April 27, 2023 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The sales person Stacy Manning was extremely helpful in finding what I wanted. She was knowledgeable about each vehicle we test drove and was able to answer all our questions. We had a lot. We will definitely is Don Franklin and Stacy again!!!

Report a concern   April 26, 2023 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff

Report a concern   April 26, 2023 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very courteous and helpful. I couldn't ask for better service. I would recommend Don Franklin to anyone.

Report a concern   April 26, 2023 — Rated 10 out of 10 by E.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is so friendly and welcoming. I have been a repeat customer for many years. I love seeing familiar faces who I know and trust. I appreciate the fact that the staff will tell me if I need something done or not. There has been many times when I've asked if I need to change or replace something, and I'm told no. I believe that honesty is what keeps them so popular.

Report a concern   April 26, 2023 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly Folks

Report a concern   April 25, 2023 — Rated 10 out of 10 by K.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The People,,

Report a concern   April 23, 2023 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was very nice and the people were friendly, helpful and nice. Didn't take long to put on the part, they sent the wrong one the first time, but they did receive the correct one and got me right in.


Privacy Policy