Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   March 20, 2023 — Rated 10 out of 10 by A.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Wry professional and timely!

Report a concern   March 20, 2023 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service and no high pressure
Report a concern   March 17, 2023 — Rated 10 out of 10 by A.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda was super friendly and committed to ensuring I had the best purchase experience possible
Report a concern   March 16, 2023 — Rated 10 out of 10 by L.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the way they service my car
Report a concern   March 16, 2023 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convince
Good quality work
Friendly staff

Report a concern   March 15, 2023 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Don Franklin did a great job taking care of me and my car.

Report a concern   March 14, 2023 — Rated 10 out of 10 by E.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

They was very nice and let us look and wasn’t pushing

Report a concern   March 14, 2023 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly and knowledgeable sales staff.

Report a concern   March 14, 2023 — Rated 10 out of 10 by J.L.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great people to work with, especially Stacy Manning
Report a concern   March 14, 2023 — Rated 10 out of 10 by J.L.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

We stopped by to shop for our daughter her first vehicle. The sales lady, Stacy was super nice. She showed us the 2023 Nissan Rogue that we eventually purchased. Great sales team and service department!
Report a concern   March 14, 2023 — Rated 10 out of 10 by T.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly efficient service. Waiting room is so clean with coffee or water available..
Report a concern   March 13, 2023 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and. Curtious
Report a concern   March 11, 2023 — Rated 10 out of 10 by L.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Made sure I knew all that was done in the service I received and what service I might need in the future and watch for these items to go on sale from time to time in the future

Report a concern   March 11, 2023 — Rated 10 out of 10 by S.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I was honored to have the help of Melinda Thompson in my journey of finding the perfect car for my family and I. Melinda was so patient with my decision and made me feel comfortable, like I wasn’t being pressured. She made sure my beautiful new ride was perfect and ready to go without me having to ask. The detailing workers made the car look magnificent! They did a wonderful job. The service department was extremely nice and thorough with their inspection and fixed every little issue. I will 100% come back and recommend anyone who is in the market for a new car!

Report a concern   March 10, 2023 — Rated 10 out of 10 by O.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie was fantastic.
Report a concern   March 9, 2023 — Rated 10 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service

Report a concern   March 9, 2023 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Local and friendly.

Report a concern   March 9, 2023 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

great
Report a concern   March 9, 2023 — Rated 10 out of 10 by J.J.C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

One of our fleet trucks lost a transmission on a recent Thursday evening. Friday morning I called your service department and spoke with Josie. She advised it would be best to have it transported to your Glasgow location for diagnosis and repair. We had it towed there Friday afternoon. In short, our truck was fully repaired and ready for pick-up the following Wednesday afternoon. In my book, that represents exceptional service. I give Josie credit for ensuring the transaction went so unbelievably smooth.

Josie represents your company very well. She's knowlegeable, courteous, and an excellent communicator. She handled everything in an efficient professional manner. She made me feel like I was in good hands and didn't need to be concerned about anything because she was going to handle it for me. She did exactly that. Thank you for the support.

Report a concern   March 8, 2023 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is always great and staff very friendly.

Report a concern   March 8, 2023 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are quick and they have some very good people that work there

Report a concern   March 7, 2023 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

friendly service & pickup & delivery.
Report a concern   March 7, 2023 — Rated 10 out of 10 by L.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

John Florence was very professional, answered all questions/ concerns. Was not overly aggressive, and I feel he was very honest and helpful throughout the entire process. Finance director was very helpful as was ALL the staff we came in contact with

Report a concern   March 6, 2023 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Professional salesman, John, priced right, beautiful and modern dealership.

Report a concern   March 6, 2023 — Rated 10 out of 10 by E.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

They was very nice and didn’t push you into buying something

Report a concern   March 6, 2023 — Rated 10 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt, courteous, professional and knowledgeable.
Report a concern   March 6, 2023 — Rated 10 out of 10 by P.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

always efficient, on time.
Report a concern   March 5, 2023 — Rated 9 out of 10 by A.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

polite, friendly, and helpful, Thank you :)
Report a concern   March 2, 2023 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great customer service. Would definitely buy here again.

Report a concern   March 2, 2023 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt service and friendly staff, really appreciate the nice waiting areas offered.

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