Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   June 18, 2023 — Rated 10 out of 10 by W.U. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Bought truck with ease
Report a concern   June 16, 2023 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick & easy.
Report a concern   June 16, 2023 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Sales staff was super. Nic Sorrel was very helpful, answered all our questions, kept in contact with us throughout the sale. Excellent customer service!!!!
Report a concern   June 16, 2023 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very professional and great experience!
Report a concern   June 16, 2023 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Employees were extremely knowledgeable, friendly, and super helpful! Facilities are clean, functional, and inviting.

Great car buying experience.
Report a concern   June 15, 2023 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is helpful and super nice!
Report a concern   June 15, 2023 — Rated 10 out of 10 by S.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very clean and all people are friendly.
Report a concern   June 14, 2023 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service, professional, nice people
Report a concern   June 14, 2023 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

More affordable, and great service.

Report a concern   June 14, 2023 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The people!
Report a concern   June 14, 2023 — Rated 10 out of 10 by S.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nik and Byran was great to work with!

Report a concern   June 14, 2023 — Rated 10 out of 10 by N.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Brandon R. was knowledgeable and didn't try to upsell me. He was honest, which I deeply appreciate!
Report a concern   June 13, 2023 — Rated 9 out of 10 by T.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Didn't chase me around the lot

Report a concern   June 13, 2023 — Rated 10 out of 10 by A.M.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the proficiency in and the courteousness of the service if they were extremely helpful and explain to me everything that they did to my car
Report a concern   June 13, 2023 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

N/a
Report a concern   June 12, 2023 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Never had an issue getting a car or issues with the car right off
Report a concern   June 12, 2023 — Rated 10 out of 10 by A.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

My sales associate was so nice and helpful.

Report a concern   June 9, 2023 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service…was impressed with the wait time on oil change, tire rotation, and balance!
Report a concern   June 9, 2023 — Rated 10 out of 10 by C.N.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s nice to have someone to pickup and drop off during service time with such a busy schedule! Greatly appreciated! Buck is the best!

Report a concern   June 9, 2023 — Rated 9 out of 10 by R.Y. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone at the dealership was very friendly and professional.
Report a concern   June 9, 2023 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great people working for you. Also friendly and wanting to help
Report a concern   June 9, 2023 — Rated 10 out of 10 by L.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional, courteous employees.

Report a concern   June 8, 2023 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Every one is very friendly & helpful with whatever i need.
Report a concern   June 8, 2023 — Rated 10 out of 10 by N.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was very efficient and streamlined from the time I got there till my work was completed.

Report a concern   June 8, 2023 — Rated 10 out of 10 by P.L.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

friendly clean environment
Report a concern   June 8, 2023 — Rated 10 out of 10 by A.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

All
Report a concern   June 7, 2023 — Rated 10 out of 10 by P.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone I spoke to in the service department was very polite and helpful. This seems to be the norm for all of the Don Franklin dealership I have dealt with recently.

Report a concern   June 7, 2023 — Rated 10 out of 10 by G.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Excellent buying experience!
Report a concern   June 7, 2023 — Rated 10 out of 10 by B.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is friendly and works to make you feel welcomed.

Report a concern   June 6, 2023 — Rated 10 out of 10 by J.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

We had a major break down while we were traveling in our Chevrolet Van RV. Mike the customer service manager found time to have a skilled mechanic trouble shoot our vehicle in a quick and efficient manner. We did end up having to stay at a hotel for two nights while waiting for parts. When the parts arrived, the service man worked on it immediately and finished a very large job as quick as possible. Buck shuttled us to and back from the nearby hotel, he had a friendly smile while we were a bit tired at this time. Debbie Termer, our service advisor, kept us up to date on the status of our parts and repair and went above and beyond making sure we had everything we needed while we waited for the two days. We fully recommend everyone at this service center.


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