Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   October 12, 2023 — Rated 10 out of 10 by P.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff and good service.
Report a concern   October 12, 2023 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly service every time.

Report a concern   October 12, 2023 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The whole process from beginning to end was fast and super easy!
Chad Hatcher was easy to work with and had the suv ready for me to test drive when I arrive and answer all my questions.
I recommend Don Franklin and Chad Hatcher for any car purchases.

Report a concern   October 11, 2023 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Jason Alexander squared away employee

Report a concern   October 11, 2023 — Rated 10 out of 10 by A.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Amazing people and services!

Report a concern   October 11, 2023 — Rated 10 out of 10 by S.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great job

Report a concern   October 10, 2023 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was good, but I think some better directions can be given to get to the body shop area. We had to speak to 5 different people to get in the right area.

Report a concern   October 7, 2023 — Rated 10 out of 10 by P.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service department is alway very friendly and helpful
Report a concern   October 7, 2023 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

N/A
Report a concern   October 7, 2023 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and efficient staff

Report a concern   October 6, 2023 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service has been fast and wants to please the customer

Report a concern   October 5, 2023 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I am not for sure what you want.
I went to the body shop, I've known Eddie and the guys there for years, they got me in and out quickly.

Very happy with them.
Report a concern   October 4, 2023 — Rated 10 out of 10 by S.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Awesome team from sales to service! I have bought 2 vehicles at the Glasgow Ky dealership and both transactions were great.

Report a concern   October 4, 2023 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Just a well-executed ship your service department runs. Organized and efficient.

Report a concern   October 4, 2023 — Rated 10 out of 10 by B.A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good video and explanation of how vehicle operates
Report a concern   October 3, 2023 — Rated 10 out of 10 by A.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Brandon, our salesman was very helpful he took time to ask my price range and show me vehicles that were in stock at the Glasgow and somerset locations. He listened to the features that I wanted and found the perfect vehicle

Report a concern   October 3, 2023 — Rated 10 out of 10 by G.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Recent trade in and purchase of 2023 replacement SUV. Process smooth, no hassles, no dealer purchase add-ins pushed. Options offered as requested by purchaser. Chad and Brandon made the experience outstanding. Great job. Will definitely be back for future purchases and maintenance needs.
Report a concern   October 3, 2023 — Rated 9 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service. Didn’t have to wait long for oil change

Report a concern   October 3, 2023 — Rated 10 out of 10 by M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Got me in and out with Superior Service.

Report a concern   October 3, 2023 — Rated 10 out of 10 by R.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

In and out , and easy to setup appointment

Report a concern   October 3, 2023 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service and the nice people that does it.

Report a concern   October 3, 2023 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I'm treated with respect and I get the service that I need. I have never been taken advantage of.

Report a concern   October 3, 2023 — Rated 9 out of 10 by W.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone there was friendly and supportive of me looking at more than one vehicle

Report a concern   September 29, 2023 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly people.

Report a concern   September 28, 2023 — Rated 10 out of 10 by C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good communication and ability to schedule service.
Report a concern   September 27, 2023 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficiency
Report a concern   September 27, 2023 — Rated 10 out of 10 by M.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly
Report a concern   September 27, 2023 — Rated 9 out of 10 by R.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

nice place to be when waiting on auto repair--people were nice

Report a concern   September 26, 2023 — Rated 9 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Body shop Eddie Gassaway always provides excellent service and repairs
Report a concern   September 26, 2023 — Rated 10 out of 10 by K.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone was so kind and helpful when buying my new vehicle. I didn’t feel pressured to choose something that wasn’t what I needed.

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