Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   May 4, 2025 — Rated 10 out of 10 by D.U. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was asked if I wanted tires rotated .I said no but they did it anyway.

Report a concern   May 4, 2025 — Rated 10 out of 10 by V.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The great service department

Report a concern   May 4, 2025 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The sells person Chad Hatcher was easy to work with, I told him what I was looking for and he showed me some options before I got what I got . It was easy to get thru all the paperwork, it took no time at all.

Report a concern   May 3, 2025 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is great! Very professional & in a timely manner.

Report a concern   May 3, 2025 — Rated 10 out of 10 by C.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Stacy searched through the inventory to find a vehicle that met my requirements and it was waiting for me to test drive when I came to the dealership. She took the time to show me what the vehicle offered and was very knowledgeable.

Report a concern   May 3, 2025 — Rated 10 out of 10 by C.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like the following:
my sales associate, Stacy- she was knowledgeable and helpful in searching for a vehicle
The man who came out in the rain with an umbrella to shield me from getting wet - very nice gesture
JD - who first offered me a water and later discussed financing with me.
The nice service department - It was good to see Buck was still there
The clean and new facility

Report a concern   May 3, 2025 — Rated 10 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service department. Doug is exceptional in scheduling your vehicle quickly.

Report a concern   May 3, 2025 — Rated 10 out of 10 by A.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very accommodating, friendly and supportive to needs of the customer! One of the best interactions I have had with a dealership.

Report a concern   May 3, 2025 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice vehicles

Report a concern   May 2, 2025 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great people and great service.

Report a concern   May 1, 2025 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly Service people and nice waiting area.

Report a concern   May 1, 2025 — Rated 10 out of 10 by K.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Got me in quick very polite service people and got done quickly

Report a concern   May 1, 2025 — Rated 10 out of 10 by K.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

My sales lady was outstanding. She created the smoothest purchase I have ever experienced. And at 75 years old I have bought fair amount of cars in my time. Don Franklin should be very proud for hiring Mrs. Frankie. Very pleased with the way the financial person Matt handled his part of the sale as well. A good place to do business with 😊

Report a concern   May 1, 2025 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff was very friendly, waiting area is large and clean.

Report a concern   May 1, 2025 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kind and great service

Report a concern   May 1, 2025 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Ease of making online service appointments.

Report a concern   May 1, 2025 — Rated 9 out of 10 by B.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

So far I have had good service.

Report a concern   April 30, 2025 — Rated 10 out of 10 by V.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie Termer and Trevor Thomas and you stand behind your work

Report a concern   April 30, 2025 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

You all plan your work and work your plan That's what I like

Report a concern   April 30, 2025 — Rated 10 out of 10 by L.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I made an appointment convenient for me. They were timely in servicing my Elantra. Checked everything out (which means so much to me). Didn't cost any more than at the drive through place I uses to go to. Very efficient!

Report a concern   April 30, 2025 — Rated 10 out of 10 by A.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great people to work with.

Report a concern   April 30, 2025 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Picked up my car at work

Report a concern   April 30, 2025 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make an appointment. Fast service. Polite staff.

Report a concern   April 30, 2025 — Rated 10 out of 10 by D.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Smooth, kind, friendly, very understanding, and trustworthy.

Report a concern   April 29, 2025 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like our car more every time I drive it. Very pleased.

Report a concern   April 29, 2025 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone is kind and helpful.

Report a concern   April 29, 2025 — Rated 10 out of 10 by G.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Salesperson Stacy was the bomb!

Report a concern   April 27, 2025 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Easy to deal with. And great prices

Report a concern   April 27, 2025 — Rated 10 out of 10 by K.W.R.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

No pressure salesman. Willing to help find the right vehicle for me.

Report a concern   April 26, 2025 — Rated 10 out of 10 by E.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great selection and great service


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