Customer Testimonials

The staff are friendly and knowledgeable. The service is always great and very fast.

The entire service department is amazing! The technicians actually listen to me as a customer and they are findoutoligists!! The service manager, and registration team DOUG is a listener and does everything in his power to get my car serviced even when I don’t have an appointment! The whole dealership is just amazing!! Clean, courteous, and just a good team!! All of your dealerships should be run as well as Glasgow!! I will never go to Bg again!!😡😡😡

Service was excellent. People were friendy

Good products, timely service, polite service technicians. Clean, comfortable waiting area.

Customer service is awesome

I was very impressed with the short time I had to wait. I was on my first cup of coffee when the gentleman informed me that my car had been serviced. Totally professional from start to finish. It is refreshing to do business with people that actually value you as a customer. Service after the sale will keep people coming back.

Doug in the service department at Nissan had excellent customer service and answered all of my questions in a timely manner. I had my car back in less than 24 hours

Great customer service! I feel confident that when I take my vehicle to Don Franklin for service I get excellent service! Super friendly employees!

Quick and on time. Everyone was polite and professional.

Friendly and on time

Very friendly and helpful

Quick servuce

Easy to make appointments and services are fast

Service was thorough and appt was easy to get in a timely manner

When I call for appointment I get in a timely manner

I like the line they represent and the vehicles

Everything was perfect!

Quick service and polite and informative employees

Service was performed quick and through.

It was my first oil change since we bought our car from Nikolas Sorrell. Everyone has been so nice and helpful. The wait time for my oil change was very little. Thank you all so much.

Very accommodating and courteous

friendly, professional, and put customers first

Timely. Very efficient

We were well pleased with the job.

Just what happened to me on this visit is such a perfect example of Don Franklin’s Service Department’s commitment to their customers. I was having some health issues, which is common, and running a little behind. When I called to explain, they told me to bring my vehicle on in for my maintenance appointment. Kindness and understanding are much appreciated and great qualities to maintain in this world. Thank you.

I am very pleased with my 2025 Rogue. I got my first service done last week and I was very impressed with your service department.

Easy in and out.
More seats in waiting area will accommodate even more customers.

Friendly and checked all fluids, tires etc

You got to my car on time or a little before my appointment

Friendly