Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   July 3, 2025 — Rated 9 out of 10 by C.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and good

Report a concern   July 3, 2025 — Rated 10 out of 10 by F.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always good service and done in a timely manner

Report a concern   July 3, 2025 — Rated 10 out of 10 by P.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly and fast

Report a concern   July 3, 2025 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very organized! Beautiful waiting area!

Report a concern   July 3, 2025 — Rated 10 out of 10 by P.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very attentive to concern I have over my auto.

Report a concern   July 3, 2025 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and friendly. They called kept me informed.

Report a concern   July 3, 2025 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional service at an affordable price

Report a concern   July 1, 2025 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very helpful

Report a concern   July 1, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service team was excellent! Got the work done early and did a great job +

Report a concern   July 1, 2025 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nice and friendly staff very professional.

Report a concern   June 30, 2025 — Rated 10 out of 10 by S.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Whitney moon was amazing! We have been to a lot of dealerships lately and we liked a lot of the cars but not crazy about the customer service. I have actually recommended Whitney to a friend because she actually cares. Thank you for your amazing employee

Report a concern   June 30, 2025 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Service was incredible!!! Melinda looked & looked to find me exactly what I wanted!!! 10 out of 10 experience

Report a concern   June 30, 2025 — Rated 10 out of 10 by W.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very friendly and outgoing staff. I am very happy with the vehicles we bought.

Report a concern   June 30, 2025 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

It was very fast and painless. Cause buying a car makes me really nervous and anxious about the whole thing.

Report a concern   June 30, 2025 — Rated 10 out of 10 by D.S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very knowledgeable, efficient and timely.

Report a concern   June 30, 2025 — Rated 10 out of 10 by R.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional

Report a concern   June 29, 2025 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Stacy Manning is the best! She does everything in her power to help you.

Report a concern   June 29, 2025 — Rated 10 out of 10 by K.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy access, friendly take care of me as a customer. Ex. Eddie the body repair manager supported getting my bumper replaced vs the insurance company just wanting to have it buff it out. I felt he was doing g the right thing supporting me as a customer with a brand new truck and standing up for what was the right thing to do. Another ex. Whitney Moon has went above and beyond to meet all my needs with my new truck like introducing me to service team members for my services and the body repair department.

Report a concern   June 29, 2025 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff have been helpful & worked me in quickly to resolve issues w/my vehicle. I also felt their charges were reasonable.

Report a concern   June 29, 2025 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good

Report a concern   June 29, 2025 — Rated 9 out of 10 by D.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional services.

Report a concern   June 29, 2025 — Rated 10 out of 10 by A.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

We loved everything! It was good quality. Very nice people to work with.

Report a concern   June 29, 2025 — Rated 10 out of 10 by N.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nothing

Report a concern   June 29, 2025 — Rated 10 out of 10 by T.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service! Big thank you to Jay. I also want to thank Frankie and Eddie. Eric (Don Franklin in Lexington) was phenomenal and I thank you for all your help.

Report a concern   June 29, 2025 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Services was great, except making an appointment for my oil change was awful!! Worst experience so far.. I called 3 days straight and even left messages to be called back and a week later nothing so I called again, after 2 days finally got the appointment.. that needs to be worked on and a system planned out..

Report a concern   June 29, 2025 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Chad Hatcher is a model salesman!! I like the fact that he doesn’t bother/hassle you to buy. But at the same time he also got me what I was looking for! Everyone I had dealing with during my process was great!

Report a concern   June 29, 2025 — Rated 9 out of 10 by J.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly service and they try to find what we need

Report a concern   June 29, 2025 — Rated 10 out of 10 by A.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Excellent customer service. Friendly and patient. Thoroughly explains options.

Report a concern   June 29, 2025 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your mechanic that changed our oil did a great job and told us everything looked good. No pitch Dale for other things, which we knew we didn't need but just good ole service!

Report a concern   June 29, 2025 — Rated 10 out of 10 by V.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

They get you in and out quickly


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