Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   November 1, 2025 — Rated 10 out of 10 by G.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly people always willing to accommodate. Great service.
Report a concern   November 1, 2025 — Rated 10 out of 10 by T.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Helpful and friendly service
Report a concern   October 31, 2025 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everybody that I have dealt with at Don Franklin Glasgow has been awesome from sales to the service department and the people you meet have been very knowledgeable and great at what they do. Thanks

Report a concern   October 31, 2025 — Rated 10 out of 10 by M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

The courtesy of the staff and the quality of service

Report a concern   October 31, 2025 — Rated 10 out of 10 by D.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are very friendly and they’ll work with you to help you do what you need to have done
Report a concern   October 31, 2025 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very perfessional

Report a concern   October 30, 2025 — Rated 10 out of 10 by E.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendyl is always the best!
Report a concern   October 30, 2025 — Rated 9 out of 10 by P.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The knowledge of Your technicians
Report a concern   October 29, 2025 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick and thirough
Report a concern   October 29, 2025 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and simple

Report a concern   October 29, 2025 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly

Report a concern   October 29, 2025 — Rated 10 out of 10 by C.N.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service!
Report a concern   October 29, 2025 — Rated 10 out of 10 by P.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the communication and notifications as well as the professionalism by the staff

Report a concern   October 29, 2025 — Rated 9 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Dropped the car off one night and had it back the next day. One point of emphasis though. $560 bill to install a $55 thermostat. I will pay for convenience and needed it here, but keep in mind everyone has limits.

Report a concern   October 29, 2025 — Rated 9 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast.

Report a concern   October 25, 2025 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good value. Helpful service.
Report a concern   October 25, 2025 — Rated 10 out of 10 by S.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always do excellent service and very friendly customer service!
Report a concern   October 25, 2025 — Rated 10 out of 10 by S.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great

Report a concern   October 25, 2025 — Rated 10 out of 10 by A.M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly and helpful.

Report a concern   October 25, 2025 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is always doing everything they can do to make your experience as easy and helpful as possible. They are kind and friendly

Report a concern   October 25, 2025 — Rated 10 out of 10 by A.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service! Didn’t have to wait long for my oil change. Nice friendly staff.

Report a concern   October 24, 2025 — Rated 10 out of 10 by L.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice people to work with. Fast service.
Report a concern   October 24, 2025 — Rated 10 out of 10 by S.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff, easy to make an appointment, great space to work while I wait, and coffee/snacks. 😊
Report a concern   October 24, 2025 — Rated 10 out of 10 by Y.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service, kind people and comfortable place.

Report a concern   October 24, 2025 — Rated 9 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent staff and waiting area
Report a concern   October 24, 2025 — Rated 10 out of 10 by V.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Trustworthy, courteous, competitive pricing. Everyone was great. Will definitely be back again

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice personnel.
Report a concern   October 24, 2025 — Rated 10 out of 10 by F.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

We bought new there in2022 and we are so happy. The service department is very accommodating to us. As a matter of fact we will be looking into another vehicle purchase in the next several months! And we recommend the dealership a lot. And of course the drivetrain warranty!👍🏼😎
Report a concern   October 24, 2025 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always very kind

Report a concern   October 24, 2025 — Rated 10 out of 10 by A.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendyll was very helpful. I was stranded and she got me back on the road. So very professional and kind. The machinists was stellar in their service. Thank you all so much.
Rides to Enterprise and back. Communication was exemplary


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