Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very kind and considerate an above all Very professional

Report a concern   December 9, 2025 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

reliable
Report a concern   December 9, 2025 — Rated 10 out of 10 by A.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I really like Melinda Thompson. She is always patient and kind and very willing to help. Sometimes the wait time in service takes to long.

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is always amazing!!! The service is always spot on . The facility is state of the art and clean!
Report a concern   December 9, 2025 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fastand reliable

Report a concern   December 9, 2025 — Rated 10 out of 10 by P.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great dealership and now has Bailey Gibson where my family has purchased 30+ vehicles

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

It is quick service and everyone is always friendly

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice friendly customer service. Kendyll Laws was very good and efficient in getting my rim ordered the very next day. I told her my urgency and she took care of me and got me back on the road very quickly. I would highly recommend her!!!
Report a concern   December 3, 2025 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.M.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very Friendly, Keeps you updated on the status of your vehicle which i really enjoy. They helped me out alot on my car. They was very ackknowable in knowing what was wrong with my car by me explaining to them what it was doing. Excellent Service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

We love our Nissan Murano! Services are very timely & efficient and the staff is super friendly!
Report a concern   December 3, 2025 — Rated 10 out of 10 by L.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

That they are friendly and fast . They do what they say they’ll do in a timely manner.
Report a concern   December 3, 2025 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Got me right in,diagnosed and ordered parts and had me going all in same week
Report a concern   December 3, 2025 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was great
Report a concern   December 3, 2025 — Rated 10 out of 10 by F.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent customer service

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful service department and service was fast
Report a concern   November 30, 2025 — Rated 10 out of 10 by D.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good communication and willingness to help solve my mechanical issue.

Report a concern   November 29, 2025 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

They found the car I wanted with everything I needed and wanted and more. The only bad part was they would not come down on the price at all. But I love my car!!

Report a concern   November 29, 2025 — Rated 10 out of 10 by L.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff

Report a concern   November 29, 2025 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

This time it was faster.

Report a concern   November 29, 2025 — Rated 10 out of 10 by G.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very attentive and knowledgeable about all their vehicle lines.
Report a concern   November 28, 2025 — Rated 9 out of 10 by B.M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service

Report a concern   November 28, 2025 — Rated 10 out of 10 by P.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Pickup car for service and return
Report a concern   November 28, 2025 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The best service that I ever had. They are very reliable and helpful. When we are talking about buying a new car , this is where we will start. Thank you so much.

Report a concern   November 28, 2025 — Rated 10 out of 10 by H.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The professionalism and honesty.
Report a concern   November 28, 2025 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service

Report a concern   November 24, 2025 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great fast service.

Report a concern   November 24, 2025 — Rated 10 out of 10 by D.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was a very nice experience. Friendly & Fast service.

Report a concern   November 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Wife loves the car. The salesman was a very polite and courteous and professional easy to work with.

Report a concern   November 22, 2025 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

All service personnel are friendly and helpful.

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