Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   August 10, 2022 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff was very professional and courteous.

Report a concern   August 10, 2022 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Y'all worked me in on the spot and it was great! Thank you!!!!
Report a concern   August 9, 2022 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent communication

Report a concern   August 9, 2022 — Rated 9 out of 10 by B.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I must say that John Florence is one of the finest reps I have ever worked with in a vehicle purchase..
Structuring of an "out of state" sale was a bit confusing, as my last 5 purchases in the last 2 and a half years were all out of state and were seamless..
But John and Brandon were able to get it worked out...The delivery process was first class and very professional..
Report a concern   August 7, 2022 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was great!! Jason Alexander is a great guy and helped us get our vehicle in to get it serviced. Brandon Stockton was our salesman when we bought it several months ago. He is great as well. He came over and asked how we were doing. Don Franklin is definitely the place to go!
Report a concern   August 6, 2022 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service! The best body shop crew & service dept crew!
Report a concern   August 6, 2022 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

#1
Report a concern   August 5, 2022 — Rated 10 out of 10 by D.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Brandon Ramey was my representative and he was terrific. He listened to me for what I wanted and didn't stop until he found what I wanted and what I was able to afford.
Report a concern   August 5, 2022 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was very easy and every one was very professional!
Report a concern   August 5, 2022 — Rated 10 out of 10 by R.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything is always done to satisfaction.
Report a concern   August 5, 2022 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service

Report a concern   August 5, 2022 — Rated 10 out of 10 by G.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service, friendly. Very accommodating

Report a concern   August 5, 2022 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service!
Report a concern   August 5, 2022 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I don't think the process of buying my first car could have been easier! Every person who helped me made the experience so simple, and explained everything I would need to know going forward! Thanks for all the help!
Report a concern   August 4, 2022 — Rated 10 out of 10 by A.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff is friendly and prompt.

Report a concern   August 4, 2022 — Rated 10 out of 10 by K.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service

Report a concern   August 4, 2022 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are all very good

Report a concern   August 3, 2022 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

The convenience of service appointments is wonderful. Don Franklin in Glasgow goes above and beyond to ensure the customer is taken care of. They handled my service as well as looked into an issue I was having with my steering all in one appointment. When I didn’t have a way to come back and get my vehicle, they delivered it to me after servicing it which was incredibly helpful. It’s obvious they truly care about the customer and even call to verify the appointment went smoothly afterwards.

Report a concern   August 2, 2022 — Rated 10 out of 10 by Z.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   August 1, 2022 — Rated 10 out of 10 by E.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good customer service

Report a concern   July 31, 2022 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to schedule appointments. Work is completed timely and correctly.

Report a concern   July 31, 2022 — Rated 9 out of 10 by D.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Usually can get service on time. Great people at service desk.
Report a concern   July 30, 2022 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I'm treated with respect and kept updated on what needs to be done to my car.

Report a concern   July 30, 2022 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone was very friendly and easy to deal with.
Report a concern   July 30, 2022 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

1) I appreciate your warranty.
2) I appreciate that you will pick up my car while I am at work, change the oil, and bring it back to me. You make regular maintenance very easy!
Report a concern   July 30, 2022 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Service was great very friendly

Report a concern   July 30, 2022 — Rated 9 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

They keep the customer up to date while their vehicle is being worked on.

Report a concern   July 29, 2022 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional, personal service. Facilities are nice. Seems well organized in repair department. Very good communications. I was happy with the services performed.
Report a concern   July 29, 2022 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Promptness of reply
Report a concern   July 29, 2022 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast & friendly service


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