Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   July 28, 2022 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything
Report a concern   July 27, 2022 — Rated 10 out of 10 by M.N. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Mel Thompson was very professional, courteous friendly. My wife and I were well pleased

Report a concern   July 27, 2022 — Rated 10 out of 10 by A.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everything and so kind

Report a concern   July 24, 2022 — Rated 9 out of 10 by P.M.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

My salesman was great! Brandon Ramey, showroom inviting.

Report a concern   July 22, 2022 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

:)
Report a concern   July 22, 2022 — Rated 10 out of 10 by C.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very professional and thorough

Report a concern   July 22, 2022 — Rated 9 out of 10 by E.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly personal

Report a concern   July 21, 2022 — Rated 9 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good, qualified, friendly staff. New facility at Glasgow is very nice.
Report a concern   July 20, 2022 — Rated 10 out of 10 by D.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Service is the best!
Report a concern   July 19, 2022 — Rated 10 out of 10 by L.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and considerate
Report a concern   July 19, 2022 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff
Report a concern   July 19, 2022 — Rated 10 out of 10 by L.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great Staff to work with
Report a concern   July 18, 2022 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, fast service.

Report a concern   July 17, 2022 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and professional staff!!
Report a concern   July 16, 2022 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The customer service I received was the best . The staff helped me with all areas that I needed help with .

The only negative would be the extended warranty that is offered but that has nothing to with staff at Don Franklin

Report a concern   July 16, 2022 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly employees, very good service, convenient to me, excellent sainting area, fast service.
Report a concern   July 16, 2022 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was very easy and everybody was very professional. I was also kept in the loop while my car was there

Report a concern   July 16, 2022 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

People are very nice and helpful

Report a concern   July 16, 2022 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like being able to watch service work being performed from office they window.
Report a concern   July 15, 2022 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Courteous

Report a concern   July 14, 2022 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly. Will try to work you in when you have unexpected car trouble

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficient

Report a concern   July 13, 2022 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone is so kind and helpful.

Report a concern   July 12, 2022 — Rated 9 out of 10 by W.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

You had the used car we wanted.

Report a concern   July 12, 2022 — Rated 9 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

great service dept. vechile in body shop almost 2 months mostly waiting on parts having trouble reaching them. need to answer phone
Report a concern   July 12, 2022 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff.
Report a concern   July 11, 2022 — Rated 10 out of 10 by E.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

I told Brandon what I was looking for, and within 24 hours he had found me multiple cars to choose from. I picked the one I wanted, told him what I could pay, and he made is happen. I told him I didn't want to spend any time in the dealership signing papers and going over things (some places hold you hostage for hours while the deal is done). Brandon had it all worked out before I arrived. I was in the dealership approximately 15 minutes and the car was mine. Easy peasy!!!
Report a concern   July 10, 2022 — Rated 9 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice new facility!
Report a concern   July 9, 2022 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything so far!!
Report a concern   July 9, 2022 — Rated 10 out of 10 by S.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

We called Don Franklin Auto to get an emergency appointment as our Cadillac Escalade went into 4 wheel drive and wouldn’t come out. My husband was traveling to Michigan and needed the vehicle. We called our regular dealership and were told we could have an appointment in 2 months. Don Franklin Auto got us in the next day. Fixed our problem and told us we needed brakes and rotors. We had kept asking about the brakes at our previous dealership but they kept saying they were fine. Don Franklin had the parts and fixed them the same day. Lisa Jent, the service provider was awesome. We found ourselves a new dealership where treating there customers right is at the top of their list. Thank you so much.


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