Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   March 13, 2023 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and. Curtious
Report a concern   March 11, 2023 — Rated 10 out of 10 by L.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Made sure I knew all that was done in the service I received and what service I might need in the future and watch for these items to go on sale from time to time in the future

Report a concern   March 11, 2023 — Rated 10 out of 10 by S.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I was honored to have the help of Melinda Thompson in my journey of finding the perfect car for my family and I. Melinda was so patient with my decision and made me feel comfortable, like I wasn’t being pressured. She made sure my beautiful new ride was perfect and ready to go without me having to ask. The detailing workers made the car look magnificent! They did a wonderful job. The service department was extremely nice and thorough with their inspection and fixed every little issue. I will 100% come back and recommend anyone who is in the market for a new car!

Report a concern   March 10, 2023 — Rated 10 out of 10 by O.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie was fantastic.
Report a concern   March 9, 2023 — Rated 10 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service

Report a concern   March 9, 2023 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Local and friendly.

Report a concern   March 9, 2023 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

great
Report a concern   March 9, 2023 — Rated 10 out of 10 by J.J.C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

One of our fleet trucks lost a transmission on a recent Thursday evening. Friday morning I called your service department and spoke with Josie. She advised it would be best to have it transported to your Glasgow location for diagnosis and repair. We had it towed there Friday afternoon. In short, our truck was fully repaired and ready for pick-up the following Wednesday afternoon. In my book, that represents exceptional service. I give Josie credit for ensuring the transaction went so unbelievably smooth.

Josie represents your company very well. She's knowlegeable, courteous, and an excellent communicator. She handled everything in an efficient professional manner. She made me feel like I was in good hands and didn't need to be concerned about anything because she was going to handle it for me. She did exactly that. Thank you for the support.

Report a concern   March 8, 2023 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is always great and staff very friendly.

Report a concern   March 8, 2023 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are quick and they have some very good people that work there

Report a concern   March 7, 2023 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

friendly service & pickup & delivery.
Report a concern   March 7, 2023 — Rated 10 out of 10 by L.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

John Florence was very professional, answered all questions/ concerns. Was not overly aggressive, and I feel he was very honest and helpful throughout the entire process. Finance director was very helpful as was ALL the staff we came in contact with

Report a concern   March 6, 2023 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Professional salesman, John, priced right, beautiful and modern dealership.

Report a concern   March 6, 2023 — Rated 10 out of 10 by E.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

They was very nice and didn’t push you into buying something

Report a concern   March 6, 2023 — Rated 10 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt, courteous, professional and knowledgeable.
Report a concern   March 6, 2023 — Rated 10 out of 10 by P.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

always efficient, on time.
Report a concern   March 5, 2023 — Rated 9 out of 10 by A.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

polite, friendly, and helpful, Thank you :)
Report a concern   March 2, 2023 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great customer service. Would definitely buy here again.

Report a concern   March 2, 2023 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt service and friendly staff, really appreciate the nice waiting areas offered.
Report a concern   March 1, 2023 — Rated 10 out of 10 by R.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly staff, will answer your questions and take time to talk to you
Report a concern   March 1, 2023 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service
Report a concern   February 28, 2023 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Stacy Manning was so helpful and courteous. Thank y'all for a great deal on a beautiful car!
Report a concern   February 28, 2023 — Rated 10 out of 10 by G.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone was so Friendly! John Florence worked to find Me the vehicle I liked and even made a follow up call to make I was happy with it the next day!! Love My 2019 Toyota Tacoma!
Report a concern   February 28, 2023 — Rated 10 out of 10 by R.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Knowledgeable people very curtious

Report a concern   February 28, 2023 — Rated 10 out of 10 by K.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Best parts on the planet

Report a concern   February 27, 2023 — Rated 10 out of 10 by D.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

This car purchase was the least stressful car buying experience that I have ever had. All staff were professional.

Report a concern   February 27, 2023 — Rated 10 out of 10 by G.F.P.I. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good choice of automobiles to choose from. Staff is friendly, informative and easy to deal with.

Report a concern   February 24, 2023 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I am treated with respect and I get what I need.

Report a concern   February 24, 2023 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very easy to deal with
Report a concern   February 24, 2023 — Rated 10 out of 10 by A.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service


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