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Customer Testimonials
Service was right and done in a timely manner.
Service Advisor Lisa was able to fit me in on short notice to diagnose a problem with my 2015 Corvette. Service was quick and easy, would return again if in the area.
Quick, easy and friendly service
Yal do great work very friendly
Nice people
Awesome folks to deal with. Everyone was so kind in every way. Every was done that perfect.
We like our Nissan Rogue and the service
Debbie was very courteous and professional.
The staf and managers are always friendly and helpful.
I appreciate that Don Franklin Glasgow came and picked up my vehicle for service and then dropped it back off to me.
Everyone that I dealt with was great and were very professional and personable. I enjoyed the experience and was very pleased with the way they took care of my vehicle.
Everyone is always friendly
Professional staff
Great service
Reasonable prices
Friendly and dependable. I would only purchase any upcoming vehicle from Don Franklin!
Lisa was very friendly and nice listened to what I needed and assured me my vehicle would be looked over properly and fixed. It was fixed and I’m very happy about that.
Great staff who work to get the job done!
I love your friendly personnel, efficient work, have to wait at times but that doesn't bother me as I am retired and the beautiful facilities are so comfortable and relaxing.
Everyone was so helpful. They did everything they could to help me.
Lisa is awesome
I would definitely recommend Don Franklin to anyone looking for a quality vehicle. The market is crazy right now, but Mr. Nik Sorrell was a tremendous resource throughout the whole process. He communicated effectively and efficiently, he was thorough in answering my questions, and if he didn’t know something, he asked for assistance while I was present. That kind of humility and personableness made my experience all the more rewarding as I felt like I got honest service, and in the end I got a great vehicle at the price I was looking for.
Car shopping can be quite intimidating, and at times, frustrating, but I don’t have anything but positives to reflect on with this experience. Nik was great, J.D. from finance was super pleasant to work with, and Mr. Jason Alexander from the service department is a truly good dude. I had a wonderful experience at Don Franklin in Glasgow, KY!
Prompt service
Quality of work
Everyone at Don Franklin was very attentive the moment I walked in the door. The service they provide is excellent!
Great service. Friendly, going the extra mile to make sure your satisfied.
My husband and I like how easy the paperwork process is. You always have good vehicles to choose from.
One suggestion. When buying cars from Quebec, Canada please made sure the instruments are in Fahrenhite not celcius. I just bought a Camry that is this way. :-)
Friendly staff
Efficient
Clean and nice business
Good, friendly service
The service manager Jason Alexander went above and beyond with his kindness and at your service attitude. Nissan and Don Franklin Auto has a great asset and that’s Jason and the team of service advisors Lisa, Ben, Debbie and Josie. I could have not asked for any better service.

PLEASANT EXPERINCE