- Phone: 2705054988
- Visit Website
Customer Testimonials
Since I just got got my suv. I have a kight bulb out for high beams and driving on the highway have a shimmy/vibration in the steering wheel. Hank told me to bring it in and they will take care of it.
fast friendly services
The staff was professional from beginning to end. They kept me up updated at different points throughout the service. Great job!
Very nice selection of vehicles and our sales agent Melinda Thompson was top notch. Very helpful and very professional. I would recommend her to anyone.
As always every time we bring our vehicle in Lisa Jent and the whole service department do a superior job. We are made to feel welcome. They really take pride in their work and treat us like they would want to be treated. You guys are awesome.
Everything!!!!
Melinda Thompson was the lovely women who helped me find my new car
I’ve been looking for a car for months
Been to a thousand different dealerships (no help) and when I tell you this was the most helpful person there was to help us I’m not over exaggerating
I told her exactly what I wanted and she delivered phenomenally. She literally didn’t stop until I found something I wanted. Not to mention I told her exactly what I wanted and that’s what I got
She wasn’t like the other car dealers that try to persuade or screw you over
She was completely honest and I really appreciate her help. She was running around busting her butt. All I’m saying is that this women NEEDS A RAISE!!!
Great people, great service
I will be telling anyone who’s looking for a car to go to Don Franklin
Thank you!!!
From sales, to parts and to service, Don Franklin Auto has genuine concern and interest in taking great care of their customers! My wife and I are happy to have purchased our 2022 Cadillac XT6 from salesman Brandon Ramey (who has continued to follow up with us since we bought the XT6 in March of this year).
They keep you informed of all your options. Very friendly and easy in and out
I really like the 15 yr/500,000 warranty you offer.
Upfront, honest and very fast processing.
Great people to deal with. Lisa was Awesome!
Friendly
I love Chevrolet and Cadillac products. I have owned several have purchased most all of them from Don Franklin, Glasgow(Goodman). I cannot say enough about the great friends I have there. Dave Pulliam, John Florence are at the top. I hope to purchase many more in the future. Four generations of our family do business with these guys. Keep up the great work.
Brad Last name removed
Franklin, KY
Very friendly without being aggressive. Kept me informed of everything throughout entire process. Hank was great!
Friendly, fast service. Good explanations.
Melinda was awesome!! Explained everything to me & made the process easy & no stress. Jason was nice & helped with the finance process & made it smooth & Byron was sure to get all my paperwork ready to sign before having me come in. The whole process was fabulous & no stress at all! Don Franklin Rocks!!
reliable
The service is great and they are very friendly
Service was great Debbie was very easy to talk to and she does her job well . Need more like her
Haven’t been there that much
Everything
Everyone at Don Franklin Nissan treated me extremely well. The scheduling and repairs were prompt and professional. There is no doubt that I will return for all of my Nissan related repairs and service. Thanks to all.
I like your staff, especially Lisa Jent - she is the best!
Good job
Exceptional customer service and provide whatever needs are needed . They always fit me in on a tight schedule , shuttle if needed . So helpful
Great Customer Service
Great professional and friendly service.
The staff is courteous and friendly. The service (oil change, tire rotation, etc) has been very efficient since I purchased my vehicle in 2011.
Prompt, met our needs without being pushy