Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   January 17, 2023 — Rated 10 out of 10 by G.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service was AMAZING!!!!
Debbie is so so nice and went above and beyond!

Report a concern   January 17, 2023 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is always friendly and helpful. Love my Murano!
Report a concern   January 17, 2023 — Rated 10 out of 10 by D.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is awesome. Each employee I have encountered at Don Franklin Glasgow has been great .
Thank you.
Report a concern   January 17, 2023 — Rated 10 out of 10 by T.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything and everyone has been great
Report a concern   January 17, 2023 — Rated 10 out of 10 by D.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Courteous, kind, and understanding about issues. Get the job done.
Report a concern   January 16, 2023 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Service was excellent and I would recommend your dealership !
Report a concern   January 16, 2023 — Rated 10 out of 10 by W.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service at checking in was great very helpful
Report a concern   January 16, 2023 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Staff are great
Report a concern   January 16, 2023 — Rated 10 out of 10 by R.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Best car buying experience ever! I felt like I was in control and never felt like I was being "sold" something. Something that caught my attention for this dealership was their voice message/information that ended with "Have a Blessed day". Immediately felt they were more trustworthy - led to my seeking them out.
Report a concern   January 15, 2023 — Rated 10 out of 10 by E.W.A. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very helpful and answered all our questions!

Report a concern   January 14, 2023 — Rated 10 out of 10 by L.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Glasgow Local dealer, good people, good products, good service. Have known several of these people for a lot of years.
Report a concern   January 13, 2023 — Rated 10 out of 10 by P.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your service personnel are great
Report a concern   January 13, 2023 — Rated 10 out of 10 by T.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

Super helpful and friendly staff

Report a concern   January 12, 2023 — Rated 10 out of 10 by D.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything quick service, relax waiting area and people friendly

Report a concern   January 12, 2023 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and courteous,

Report a concern   January 12, 2023 — Rated 10 out of 10 by R.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Both
Report a concern   January 12, 2023 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly
Report a concern   January 11, 2023 — Rated 10 out of 10 by J.O. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very helpful and honest! I had been looking for a new Tahoe for a little over a month and every dealership I had dealt with would give me the run around and I found that almost everyone I was dealing with was not honest or helpful at all! That wasn’t the case with my sales agent! John Florence was extremely helpful and honest! I live in Brighton TN and choose to deal with a dealership from Glasgow KY sticky for the honesty and kindness that I was shown!

Report a concern   January 11, 2023 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

From arriving to leaving, everyone that works at your business is very professional & helpful. Special thanks to Josie for making my trip enjoyable.
Report a concern   January 10, 2023 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are very nice to do work with.
Report a concern   January 9, 2023 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt service
Report a concern   January 9, 2023 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Josie was wonderful to help troubleshoot my car issue and get it to the right service that it needed. She communicated well and was thoughtful. I was able to get an appointment made quickly. Highly recommend!
Report a concern   January 6, 2023 — Rated 10 out of 10 by T.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

When I call, I'm always able to get in quickly. I feel like the people in the service department always help us keep our vehicles in good shape, without pushing unnecessary services on us. Great friendly service!
Report a concern   January 6, 2023 — Rated 10 out of 10 by L.S.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I love my new Nissan Rogue and I really appreciate my salesman, Nikolas Sorrell for his GREAT CUSTOMER SERVICE and for continuing to assist me !!!!
Report a concern   January 6, 2023 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good, friendly customer service

Report a concern   January 6, 2023 — Rated 10 out of 10 by T.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Honesty and courtesy. The only place I will buy from in Glasgow.

Report a concern   January 6, 2023 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was friendly

Report a concern   January 5, 2023 — Rated 10 out of 10 by K.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Made our appointment online. Service was completed on the day selected and in a timely manner.
Report a concern   January 5, 2023 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Waiting periods for repairs are not very long for the work to be done on vehicle
Report a concern   January 4, 2023 — Rated 10 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Awesome sauce

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