Customer Testimonials
Always friendly, helpful and professional!
Very happy with there service department. Bob was very knowledgeable friendly. So yes I would always recommend your company.
Timely service, friendly support.
Downeast service is simply excellent! With Auto-Fill, we never worry about having our propane tanks filled when necessary. The Downeast staff are always responsive to any questions or concerns. We have been satisfied Downeast customers for over 20 years!
On time delivery
Although I keep hearing that DE Energy is more expensive than other companies, I really appreciate the reliable service and the helpful people when I have a question or concern.
When we installed a generator, the process was quick and easy, thanks to DE working so well with our installer.
We chose DE because it was a Maine company. I'm sorry that's no longer the case, but I haven't seen any changes since that happened. Thank you!
Good service!
Always delivered on schedule
Great service and professional drivers. Staff is very courteous and educated.
Customer service was very helpful in scheduling my service and took care of my concerns!
Service is always prompt and courteous! A pleasure to work with!
Rapid response to telephone requests
Patronized for thirty years.
Professional techicians
Staff members are always pleasant.
You are prompt and your customers get to talk to real people who work for you
We have been customers since 1987! The men who come out are polite and friendly. They answer our questions. And they come right over when we call.
We have friends who call around and get the cheapest price. They can get oil from a number of different places. We don’t play those games. We respect Downeast and they respect us.
On time, courteous, responsive
We're on a budget plan so it spreads out the monthly payments and we don't have to call for service, they just stop by :-)
Propane delivers always on time
Reliable and professional.
Reliability, cordiality, and courtesy - your hallmarks!
Professional, timely, very friendly
no comments
Customer service people in Kennebunk office are awesome.they are always helpful and are able to answer my questions quickly.
Delivery is always made in a timely manner.
very dependable
DownEast Energy is family to me, they keep me safe by keeping my propane use monitored and filled. Thank you for peace of mind.
Immediate attention to the issue that caused concern. Courteous and knowledgeable staff and technicians. I feel they care about you as a customer and want you to be satisfied.

On time every time.