Customer Testimonials
What I enjoy about my service is that my family is taken care of daily. Our systems are closely monitored with weather and usage rate. I don’t have to think about service, it’s done, they have your back every day.
Timely service and responsive to problems
Customer service. Jodie is amazing!
Very happy with their service!
Auto delivery and fair prices
Professional and timely.
Uneventful and timely delivery
Quality Service!
Jodi in Delivery is so responsible and dependable. Always easy to reach and spot on with delivery times. Downeast is so so fortunate to have such a valued employee.
Good communication
We have been Downeast customers since we began heating with oil in 2000 - about 25 years. We feel we are a part of the Downeast family with the pleasant and on track replies when we call the office to the quick and efficient technician replies to service our furnace and equipment. We know we are in excellent hands and that is comforting to us "older" folks!
Always pleasant and friendly and always dependable
The driver who delivered our propane was super nice and relit my pilot light for me
Auto refill
I've been with DownEast for many years. During all that time, the service, from office matters to oil delivery and service calls, has been terrific. No problems that I can think of.
Lenny did an excellent job solving our problem.
You monitor the tanks, so I don't have to worry. You come when you agree to fill the tanks without me having to call. You are neat when you come. I don't have to wait around waiting for you to come. You let me know you came. You send an invoice. What's not to love!
I'm a long time customer that appreciates dependable service.
That you always have timely deliveries.
We have been customers for a long time. We feel Downeast has always been reliable, fairly priced and customer focused!
Their delivery drivers are highly professional, and the few issues we have had over the two decades we have mused Downeast have always been resolved quickly and satisfactorily.
The heating system works will and the propane delivery is automatically delivered on schedule and on time. I trust Downeast Energy. Harvey Waugh
Timely service and refills.
I've found Downeast Energy to be reliable, and dependable. Communication is great and any questions I've had have been answered immediately. I am sorry that Downeast is no longer a Maine based company, but I have seen few, if any, changes since that took place. Pricing is a bit higher than other companies but I would recommend Downeast without any reservations.
Was very pleased with early delivery.Girl on the phone was very pleasant.Cant remember her name but thank you for your help.
Great Service.
Easy to deal with. Oil deliveries are as requested by the customer.
I like that when I call to order oil they take car of it for me, and any concerns I have.
Easy customer service and prompt replies
routine deliveries on time. In 40+ years never ran out of fuel or had to cal for fuel.
Very reliable