Customer Testimonials
Customer service was very helpful in scheduling my service and took care of my concerns!
Service is always prompt and courteous! A pleasure to work with!
Rapid response to telephone requests
Patronized for thirty years.
Professional techicians
Staff members are always pleasant.
You are prompt and your customers get to talk to real people who work for you
We have been customers since 1987! The men who come out are polite and friendly. They answer our questions. And they come right over when we call.
We have friends who call around and get the cheapest price. They can get oil from a number of different places. We don’t play those games. We respect Downeast and they respect us.
On time, courteous, responsive
We're on a budget plan so it spreads out the monthly payments and we don't have to call for service, they just stop by :-)
Propane delivers always on time
Reliable and professional.
Reliability, cordiality, and courtesy - your hallmarks!
Professional, timely, very friendly
no comments
Customer service people in Kennebunk office are awesome.they are always helpful and are able to answer my questions quickly.
Delivery is always made in a timely manner.
very dependable
DownEast Energy is family to me, they keep me safe by keeping my propane use monitored and filled. Thank you for peace of mind.
Immediate attention to the issue that caused concern. Courteous and knowledgeable staff and technicians. I feel they care about you as a customer and want you to be satisfied.
Friendly and knowledgeable
We have an account for propane delivery. Very pleasant phone calls and quick delivery! Thank you!
On time delivery
Drivers are friendly and courteous. I am pleased with service and payment plan.
Great customer service reps
Friendly, knowledgeable and professional staff. Prompt service. Reasonable prices.
Availability when needed.
Dependable worry free service
I like to be able to prebuy oil, the automatic delivery is good and I have really liked the technicians who come out for servicing of the boiler. They are willing to explain what has been done during the service.
Great service and professional drivers. Staff is very courteous and educated.