Customer Testimonials
Excellent service at a fair price
Everyone very helpful when I call with a question
Very professional and friendly service.
Prompt service. The delivery drivers put in the extra effort to make sure that all of my tanks get filled or re-scheduled for fill later if my renters haven't used much since the last fill.
They are reliable and friendly
Nearby location
Very prompt service, including weekend call.
Friendly and helpful customer service representative I talked with to ask for a delivery date. Respectful, knowledgeable and pleasant delivery man. I've been a customer for over 20 years.
A real person answers the phone - a very nice man came to inspect at the exact time they said they would come by - thank you so much
We like your “to be done” service.
Quick to answer any questions and deal with any problems that arise
Cheerful accurate prompt etc
Very professional
Responsive and helpful.
Always on time with delivers
Was here just 2 days after I called for propane. Tech was friendly.
Never had a problem with Downeast, never had a run out in 19 years and they are always available if needed.
Services easy to contact and associates always understanding and helpful. Efficient friendly maintenance personnel if needed.
You have been reliable throughout the years, and that is very important to me.
Service was great
Always there when needed!
Price
The staff that I worked with were very professional and personable
Friendly service; willing to work with us on pricing; like the automatic fillings, as needed, and the set rate plan.
Timely delivery of fuels. Great pricing. Good payment plans. Good accounting and contract administration.
Great customer service on phone and by driver. Thank you !
Always diliver the oil.
Great price.
Over 60 years of service.
Thanks
To date, your service has been timely and dependable.
Always anxious to be able to negotiate the very best price for an annual agreement.
When I called on Mothers Day this week to report a possible propane leak, the repairman was dispatched without any hassle, he showed up in less than an hour and repaired what was simple but could have been a disaster immediately. We were very impressed with the responsiveness.
I know that I will never run out of propane with auto-fill