Customer Testimonials
Great, timely service with both regular deliveries and maintenance.
The reason it's not a 10 is that the billing notices are almost impossible to decipher.
Very quick delivery
You’ve helped me in emergencies. In all the years you’ve been my oil company, only once did I run out before you delivered and you were available almost immediately to fill and restart my furnace
Great service
The man who delivered our oil was friendly and courteous.
easy to pay bills and never in 5 years have had empty tanks
you have been my oil company for over 40 years. I could always count on you for quick service whenever I needed it
Very easy company to deal with.
Great service!
Always deliver on time without calling
Good service
I could do everything via text and online
Customer Service.
Polite and quick, knowledgeable responsiveness to the situation.
Due to some kind of error, I ran out of propane. The company was there and filled my tanks within an hour and a half. That's impressive
Service is always great & the people working i the office are always knowledgeable & extremely helpful..
The inspection, planning, and installation of our new heating system was flawless. Everyone involved gave careful, complete explanations of options and we were kept informed of each step in the process. Each time we communicated by email, the response was prompt and on point. In particular, Shawna and Joe were instrumental in making sure that each step was done according to the plan.
Prompt delivery. Answered questions on phone.
Delivery on time. We have maint contract and the two times we called for an outage(one at 2:00AM !), the repairman was there within an hour.
Very professional and very caring and willing to make financial adjustments to assist customers
They are on time on delivering the Propanr always next day after we ordered, these is last 3 times during the winter
Very pleased with service
Reliable and very knowledgeable!
Prompt service
Service department in addition to propane delivery.
Service people are super helpful and friendly.
Employees are nice
Great service
We have been customers of Downeast Energy for many years. They have always been responsive to our needs for regular service and emergency services. They have installed propane for our Renai heater, tankless water heater, gas stove and Generac generator.
Service technicians are professional and friendly. They answer all of our questions and concerns.
Showed up when they said they would and then proceeded to do a great job. They kept us informed and lets us know when it was completed.
The promptness and professionalism of all employees.