Customer Testimonials
Fast response to request for delivery.
After having an issue and commenting on it, They reached out to me to work out a good solution for me. So friendly and helpful!! Don’t hesitate to reach out to them if you have any issue. They are there to help.
Rachel was a pleasure to speak with and was extremely helpful. They are so lucky to have her.
Thank you again for helping me.
prompt
but billing is a problem, we have been billed for non use a week after a big delivery twice, when we call we get it cleared up but its a nuisance
Prompt service
Very cordial to their long customers.
Service people are great. Every year they do a thorough maintenance check of the furnace. Whenever I call with a question the person is very patient and helpful.
Reliable, timely deliveries.
I filled out one of these forms recently and was ACTUALLY called by a customer service representative who offered me a protection plan that was priced significantly below what I had paid last year for oil. This is will be a real savings for me this winter and I appreciate that the company was responsive enough to read a customer's comments and reach out to offer a solution. DownEast/Superior has my business for the foreseeable future.
The staff is very friendly, the service is quick and the prices are pretty reasonable.
I have used Downeast for years. They are totally reliable and always competitive.
Prompt delivery
Dependable service
Always prompt.
Friendly customer service, prompt delivery.
Quick delivery. No fuss.
The people are always friendly and helpful
yes
I never worry about running out of propane.
Prompt service
The delivery drivers are professional and park in the street to protect my new driveway.
You do what you say you will do and the work is always well done.
Friendly, honest, understanding and local, not Big Cooperate company.
Excellent service!
Efficient.
Reliable.
Reliable in delivering oil
Prompt & efficient!
The service tech that you sent out to perform gas leak inspection for new customer was excellent! He was very knowledgable and helped me to understand my propane system better. Thank you! Name removed
auto fill, easy payment
Friendly and dependable
Timely and professional personnel