Member Testimonials
Chris , Kevin and Staff have been very supportive from greetings at the front desk or words of encouragement when out on the floor.
Clean lots of equipment and machines
Todo muy completo
Muy organizado
Muy pendientes de todo
Fitness Factory is truly such a wonderful gym! ESPECIALLY in comparison to the horror that it was when it was Retro. I like to get to the gym first thing in the morning, and it's so great to know that the morning guy is going to be there right on time, every single day, like clockwork. With the Retro it was a crap shoot whether someone would show up even in the first hour or two!
Also, I absolutely love the fact that on the rare occasion that a machine is broken, it'll be fixed in a couple of days...with Retro there are machines that literally were not fixed for months! Same with the toilets, there was a urinal that was broken for over a year when it was Retro, can you believe that?
But putting aside all the stuff about the previous gym, on its own, Fitness Factory is a great place to work out here great staff, great equipment, which seems like it's totally brand new, and great layout. I would enthusiastically recommend Fitness Factory to anyone!
I like the folks who work there. The equipment is pretty good and clean. I haven't taken many classes, but I did take a couple and they were great -- challenging and achievable. And most of all, I love my trainer Taylor. He's amazing!
I appreciate the variety of classes offered
Great staff at hoboken location, always clean, fast repairs, reasonable price for the area. No complaints
Excellent Gym with the same customer service
10/10
Clean
Variety of equipment
Friendly staff
Sauna
Friendly, helpful staff, especially Jeff at desk and Paula personal trainer.
Great machines,good staff.Gym upgraded yearly.this year they installed at lease 20 new treadmills.At least 12 new style weights machines.That work the body at different points I love my time there ,lt makes my body feel strong
Great equipment and staff are friendly!
The facility, equipment, staff, people
All the staff are wonderful and very helpful and kind
The classes offer
Good vibes good environment shake bar and other amenities great gym over all been there for over ten years wouldn't go no where else..
Great service and staff
Preacher curl machine back by the glute thrust needs new padding. I would just appreciate when things like that wear, they don’t get overlooked for so long. Bacteria grows in all those cracks and is super unsanitary. Other than small details like that, I love the gym. Still giving a 10/10
varied classes
Love classes.
Friendly staff, reasonable cost, yoga classes, Kristin's strength/conditioning classes.
Facilities and staff are great!
The gym is equipped with very good equipment. The staff is friendly and very knowledgeable.
I’ve regularly seen a maintenance person thoroughly cleaning the gym… I have noticed the gym is cleaner too…
Hours and constant upgrades that are going on
Love the classes! Great instructors. Very clean, friendly facility
Everything…
The staff is great
All equipment that I use is always working and available
Great classes, new equipment, clean change rooms, and friendly staff.

Love the classes and the staff.