Member Testimonials
The staff is the best part!
Classes, environment, equipment and friendly staff
Great value gym. Straightforward place with no frills but with all the essentials. The monthly charges can’t be beat in my opinion. Gets busy during peak times tho.
I love everything about Fitness Factory. From the minute you walk in, you are welcomed with a smile. Everyone is helpful, kind, and accessible. The facility is very clean and extremely spacious. Even with a lot of people working out at the same time, the gym never feels too crowded. I love the variety of classes and take advantage of the sauna regularly (which few gyms offer). The location is very convenient, and I never struggle to find parking. The hours are incredible as well. I recommend Fitness Factory to everyone I know, and I always will.
You're management and other personnel are excellent. They make every customer feel important.
The gym is very well-equipped, and the quality and service are good. It would be nice if you took better care with the cleanliness of the men's sauna
The staff is friendly, plenty of machines available and great atmosphere
Well maintained area with a variety of equipment and workout options.
It's a nice clean gym. I like the equipment and plenty of free weights.
Great gym, great atmosphere... people are wonderful and the facility is the best.
Great variety of equipment options.
Clean locker rooms.
Accommodating staff.
Personalized and flexible.
The convenient location to the office. The friendliness of the staff. How the facility is maintained. (Although, the men's shower ceilings need to be repainted.) The overall value is great.
Clean and well maintained gym. Friendly staff.
Clean, spacious , and friendly staff.
Convenient location
It's kept clean. Machines are well maintained. Employees are friendly and helpful.
The facility is always clean, machinery is up to date and works well.
Great range of equipment, generally clean facilities
Great gym!
I only wish you took Silver sneakers!!
Reasonable pricing, large variety of equipment and classes and friendly, knowledgeable trainers.
The management is outstanding. Kirk and Willow are very customer focused
The club is clean including the lockers. The equipment is state of the art!
I love everything about the gym. I don’t think I’d change a thing. Of course, for me, first and foremost would be my training with Gabe. I’ve never had a trainer like him who inspires me to be my best self, including trainers during my 12 years of membership at 2 or 3 Equinox locations.
Love the classes and the staff.
Chris , Kevin and Staff have been very supportive from greetings at the front desk or words of encouragement when out on the floor.
Clean lots of equipment and machines
Todo muy completo
Muy organizado
Muy pendientes de todo
Fitness Factory is truly such a wonderful gym! ESPECIALLY in comparison to the horror that it was when it was Retro. I like to get to the gym first thing in the morning, and it's so great to know that the morning guy is going to be there right on time, every single day, like clockwork. With the Retro it was a crap shoot whether someone would show up even in the first hour or two!
Also, I absolutely love the fact that on the rare occasion that a machine is broken, it'll be fixed in a couple of days...with Retro there are machines that literally were not fixed for months! Same with the toilets, there was a urinal that was broken for over a year when it was Retro, can you believe that?
But putting aside all the stuff about the previous gym, on its own, Fitness Factory is a great place to work out here great staff, great equipment, which seems like it's totally brand new, and great layout. I would enthusiastically recommend Fitness Factory to anyone!
I like the folks who work there. The equipment is pretty good and clean. I haven't taken many classes, but I did take a couple and they were great -- challenging and achievable. And most of all, I love my trainer Taylor. He's amazing!
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