Customer Testimonials
Have been using Northwest for 20 + years. Always pleased!
Travis has good customers service. And always happy to take care of our requests m
Easy and headache free. Also NO BUGS !!!
Great customer service, friendly, and thorough.
Friendly technicians
How quickly they make your appointment. And if you still have an issue they will send someone out with no problem. Their customers is great.
I like the personal service. They know me and they do a good job when the Exterminating Rep come out to my house. He always call to let me know he is on his way to my house. Thanks for all you do.
I appreciate your consistency and open communication
I don’t see any bugs!
I like the friendliness and excellent, customer centric work of my technician, Chance.
Chad is the best! Never have problems or he takes care of them immediately.
Our service technician, Jace, is very friendly and efficient. He was check things thoroughly and his careful in my home. He is always on time and he communicates well. The office staff are always very nice and are good with scheduling.
Extremely professional and great personal touch. Day of notifications from the technician directly. Always happy to answer questions.
Kind, let me know he was here. Seem to do a thorough good job. Thanks
Exceptional customer service
Very nice and friendly but professional. Does a great job. Always ready to take care of whatever pest we need taken care of. Knows exactly what to do. I've never used anyone but Northwest in the past 30 years. Very satisfied.
Dahl is very courteous and efficient. He is a valuable asset to Northwest!
Very professional service and I always know when you're coming.
Technician is friendly and professional. If a problem arises he and Northwest know how to solve it.
Flexible scheduling and professional associates.
The technician was very clean and polite. He did what he was supposed to do.
The young man that did our service was really good ! HE was able to find, with my help, 19 of the 20 termite units for inspection.
Whoever did the service before DID not find and inspect the 19 we found. In fact, ask the service man who did find these. He will tell you that the previous employee did not report correctly. So, we paid for LAST years inspection that never occurred.
Yes, mulch can hide these. We understand BUT we found these through determination. A little hard work and staying with the project not giving up and filing a false report.
In fact . . . we now believe that this was a regular yearly occurrence !
We paid, false reports filed.
Name removed
2756 Lakeview Terrace
Phone number removed
The thoroughness, courtesy call, responsiveness, and effectiveness.
Ryan and the staff are always concerned, attentive, and knowledgeable
Your service is always amazing. Customer service people that go over things with you to let you know if you do have any problems. They’re just always so nice and I always have no problems with my payment.
They call before they come, they are courteous and on-time. My technician Brad is very professional and answers all my questions.
You can call me at anytime if you need me
Current technician (Scott Edwards)is one of the main reasons we are still with Northwest. He does an excellent job, is very friendly and courteous. He always explains what service he is providing and answers our questions.
I like that you spray outside and don’t use harsh chemicals.
James was very thorough and listened to my questions and concerns
The call center is always nice and courteous to help with rearranging appointments