Customer Testimonials
Professional, on time, offered information and options.
Excellent technician, Chance. Very polite and knowledgeable
I started using Northwest 8 years ago when I first moved into my new home as a single mom. At the time, I was struggling with ants in my pantry and felt frustrated that my current pest control company wasn’t solving the problem. I called Northwest and told them exactly what I needed, to eliminate the ants and set up a maintenance plan to keep pests from coming back. Eight years later, they’ve gone above and beyond my expectations. Their team has always been kind, professional, and reliable. I couldn’t be happier with their service and recommend them to everyone I know!
The technician is nice. The service.
Very thorough and explained the service they provided and going forward
So far so good
The service technician was professional, courteous and addressed my concerns. He also makes sure to check that I am able to be at home before he comes to treat the house.
Timely, friendly, and NO Bigs
The customer service always is excellent! And the agents are very professional!
Professional and personal.
Shane is great! He’s very nice and extremely helpful with any questions I have. Shane is trustworthy and this company is very lucky to have him.
Communication is key for me and Travis is very consistent and considerate of my time. He lets me know if he’s held up at another location and provides me with a time he should be finished and updates if he’s not, text when he’s on his way and provide a time when he should be at my location. Very punctual.
He does not rush when he gets to my location. He’s very thorough. He lets me know when he’s arriving and he lets me know when he’s leaving and I have to give him a 10 star for that.
Regular, on time and very professional!
Efficiency, timely courtesy
They came out and took care of my ant problem, and are very nice and easy to work with, professional service!
Shane Burke is outstanding - friendly and professional - every visit!
Good technician
Ben always provides professional services. He is always very friendly.
Through, friendly service
Polite, efficient. Provided a barrier to protect my home from unwanted pests .
Your staff is very polite and accomodating. Our service tech Audrey always communicates when she will do our service.
Prompt and reliable not to mention, very affordable
James always does a great job and has a good attitude.. This is someone who takes pride in his work and makes sure you are satisfied and informed before he leaves. He has good people skills
Ben is a very good service provider. He seems to do a thorough job
Prompt and friendly service.
Prompt and friendly service
Let us know ahead of time and asked what we needed before hand. Great job 👍
Super friendly customer service.
The knowledge and friendliness of the staff member that came to my house

Everyone is nice and friendly.