Customer Testimonials
Ben is the best!
Service was fast and accurate. Thank you
Good communications. Trusted service.
Professionalism and efficiency performance.
courteous and professional
Willing to help if you have a need between sprayings. Always available by just making a call and working you in as quickly as possible
Prompt, efficient & personable.
Very dependable.
Service was Extremely Professional.
Always on time, fast and thorough services, very friendly, extremely knowledgeable, and overall A+++ customer based company!
Customer Service
Text when the service tech is on the way. Ask and listen to see if there are any issues that need to be addressed.
On time. Called letting me know he was on the way, Asked if I had any issues or questions,
Courteous staff. On time appointment.
Professional and on time.
My service rep. He is great!
Consistent and effective
Tim did a great job explaining what he was doing and how the products worked. He also went around and knocked down any spider webs. Tim also said if we did have anything that we didn’t know what it was to text him a picture and he would know if he needed to do something different to control the pest.I am very happy with our service.
Ben is kind, informational and works incredibly hard. Couldn’t be happier with his service.
The best part of NW Ext is the person who comes to my house, Rich Hickman. I don't suppose that the products used vary significantly from company to company, but I suspect the personalities of the service technicians do vary. He is personable, friendly, and I believe honest. He wants me to be happy with my service and takes steps to ensure that I am. I have referred newcomers to the neighborhood to NW Ext and Rich.
Always do a good job and help with special pest problem. Chad is friendly and thorough.
Great service!
Technician is always courteous and professional. He lets us know he is here and then completes his task efficiently. 😎
Your technicians are friendly and thorough! They are always asking what else they can do no matter what the original service was scheduled for. This visit was for a termite inspection. He asked what else he could do and cleaned the spiders nest under the eaves. Thanks!
Job well done
Your folks always show up when scheduled, call before coming, and do a good job cleaning away spider webs, spraying for pests (inside and out), and do extra if asked.
Customer service
I like your service . However I do not like that you have quit sending a email statement each month!!!!
Representative very friendly and accommodating .
I was very impressed with the the man who serviced my home. He contacted me with a ETA and was very professional in the the way he handled the call. He was very nice and he went the extra mile on things he found. I wish I could remember his name. I hope he comes to my home next year. Thank you.