Customer Testimonials
Communication when the technician will perform our service.
Personal service.
One of the primary reasons why we stay with Northwest exterminator is because of our Tech. He is professional, knowledgeable, and he always lets us know that he is in route. We know that we have other options, but we would not give up the relationship that we have to go to another company that would never service us as well as he does. We are blessed and thankful.
Lisa Ann Upton
The technician Jarrett is very courteous and professional while performing the service. Also being with Northwest extermination for about three years, very satisfied with the quality of service.
Very friendly and on time.
Friendly service people
Bradley is always great and will answer any questions we have and is very afficient in his job,
James does a very thorough job on our property. He is very conscientious.
Will and Cam were great, in and out in a timely manner and did everything that needed to be done, thank you
Friendly tech
Friendly tech
We have been trusting your company for over 14 years now. We feel very strongly to feel time and time again your customer service excellence. Thank you for taking care of us like we are part of the Northwest Family.
Very impressed with the young man (Cameron) that came to our home to inspect. The gentleman that installed the spike sites was also a commendable representative.
Very prompt and friendly
First off, the gentleman that handles my account, is very professional. He calls me when he is on his way to my house to let me know. He asks if I am having any issues and if there are any areas that need attention. Fortunately, I never have anything to report to him because the service you provide seems to be working. I did have to call once because I was having an issue with earwigs. You sent someone out quickly and they treated the issue and told me where the problem areas were and how to combat it. I did not have any issues after that. I am very pleased with your company. Thank you.
Great Service and awesome people who listen and pay attention to all needs in extermination of every insect and bugs and wasps.
Always communicate well, very nice
Efficient
Tim Strakosh is a great representative of your Company. He is very knowledgeable, kind and professional. His explanation of the status of my attic was very easy to understand. I hope to see him again for my next annual inspection
I appreciate the excellent customer service. Lynn always answers my calls and is very friendly and helpful. The pest technician Ryan is also courteous and very informative, taking the time to explain everything clearly!
Fantastic and dependable technicians who genuinely listen to customer needs and follow through are amazing! Plus, if any issues flare up, you can always recall them for service to get things sorted. 🛠️🤝 #Technicians #Service #Customers
Technician is very prompt and thorough. Always gives a reminder call or text before arrival. Could not receive any better service than we’ve had. Extremely pleased
Pests are GONE!
Tech was very thorough and explained what he was doing while he was doing it.
Prompt service, communication on treatment days and the effectiveness of the your services.
Customer service is always excellent. Everyone is always so nice and communication is excellent.
Communications, quality and timeliness of services is top notch. James is a real PRO!
The scheduling reminding me my appointment being able to call them back any time
Communication is excellent as well as the service provided
The consistency we have with our amazing technician, Joe Murray, is probably the biggest factor. When we first engaged with you, we often saw different technicians and that was very frustrating. Your communication is really excellent, too. Both on the inside staff and with our technician. The results have been excellent considering where we started and how we’ve been able to maintain great results despite challenges with our older home. We love Joe personally and professionally - he’s definitely someone we would want on any project we’re involved with - not just pest management.
We have been receiving monthly pest services for several years, and now wildlife services. Nic, Josh, and everyone of the crew are professional, knowledgeable, and go out of their way to be accommodating and helpful. They establish honest relationships with their clients. We know and trust their services.