Customer Testimonials
We like how thorough Ian is with the service. Also, we like how responsive everyone is if we need them between quarterly visits.
Very professional and flexible with scheduling our appointments!
Service is excellent. Only comment when calling office to make a request regarding schedule time not date.
The person answering seems to be unclear about my request so answering with date I knew or maybe not answering is no help. Then I have to stay home all day waiting or cancel.
Before I was told morning or after 12
Friendly service
Kentray is the best!
We have used Northwest for many years. Always Pleased!
My tech is professional and thorough. He asks questions and addresses any issues.
Minimal problems with pests
Professional and courteous service.
James Golden
Very helpful office staff and good service technicians
Prompt and professional.
Dependable and the tech is wonderful
Helpful technicians and it works!
Professional, efficient and courteous.
The very nice service people
Everyone is nice and friendly.
Professional, on time, offered information and options.
Excellent technician, Chance. Very polite and knowledgeable
I started using Northwest 8 years ago when I first moved into my new home as a single mom. At the time, I was struggling with ants in my pantry and felt frustrated that my current pest control company wasn’t solving the problem. I called Northwest and told them exactly what I needed, to eliminate the ants and set up a maintenance plan to keep pests from coming back. Eight years later, they’ve gone above and beyond my expectations. Their team has always been kind, professional, and reliable. I couldn’t be happier with their service and recommend them to everyone I know!
The technician is nice. The service.
Very thorough and explained the service they provided and going forward
So far so good
The service technician was professional, courteous and addressed my concerns. He also makes sure to check that I am able to be at home before he comes to treat the house.
Timely, friendly, and NO Bigs
The customer service always is excellent! And the agents are very professional!
Professional and personal.
Shane is great! He’s very nice and extremely helpful with any questions I have. Shane is trustworthy and this company is very lucky to have him.
Communication is key for me and Travis is very consistent and considerate of my time. He lets me know if he’s held up at another location and provides me with a time he should be finished and updates if he’s not, text when he’s on his way and provide a time when he should be at my location. Very punctual.
He does not rush when he gets to my location. He’s very thorough. He lets me know when he’s arriving and he lets me know when he’s leaving and I have to give him a 10 star for that.
Always calls before arrival. When here always asks if we have !additional problems. Personable, honest j trustworthy