Customer Testimonials
They work!
Timely appointments with professional service. Kyle is great.
The extra care take
Very accommodating technicians. Always extremely polite!
The technician always communicates prior to coming out to provide service. I really appreciate that. I feel like they provide the service that I pay for. I feel like they have also tried to keep the price reasonable during a time when everything else is skyrocketing.
Did a great job, worked his entire time he was here. he even cleaned for spider webs on the outside of the house.Very satisfied!
Cameron, Alexa and Jason are good to work with. So far, very pleased with service.
Professionalism
Your friendly employees. Their willingness to explain what they are doing and the benefits of the process.
They are professional. They start and finish in a timely manner. They inform me they are on the property and when they leave they let me know.
The consistent friendly service. Rob is always polite, steady and kind. I appreciate his attitude!
All workers show up when promised and they do a very thorough job. Chris is our guy and he is great; friendly, pleasant and thorough.
Great Job Chris; Thank You!!!
Appointments are scheduled around my time line
Timely, professional.
Reliable, knowledgeable, and courteous.
Your man did what I asked him to do.
Good service tech
Nick is friendly and very professional. Love having him come out!
I am so blessed to have retired from Northwest and would recomend to eveyone !!
THANK YOU NORTHWEST !!
Good people good service
Chris Lackey makes this entire experience with your company worthwhile. His exceptional attention to customer service is stellar and difficult to find in the world today. We’ve shared how fabulous our experience has been and know of at least 2 other families that are now subscribers! Thank you Chris!
Always come out on time
Eric exterminating service is always consistent and effective. I received timely notifications of upcoming services, and the online payment is easy to navigate.
Very professional. On time.
Thorough
Associates that come to my home always ask if we have any pests they need to address and do their work with excellence.
I want to acknowledge and recognize KC Jones, who is an outstanding service provider with Northwest that consistently listens to my needs and pest issues, and goes over and beyond to solve them. I'm grateful to Northwest and to KC for taking time to answer questions, explain solutions and talk through issues and his ability to text or call and stay flexible on communicating.
Prompt and knowledgeable
Everyone is always pleasant, professional and couteous. The servuce techs are thorough and efficient.
Friendly associates, good communication