Customer Testimonials
Friendly tech
We have been trusting your company for over 14 years now. We feel very strongly to feel time and time again your customer service excellence. Thank you for taking care of us like we are part of the Northwest Family.
Very impressed with the young man (Cameron) that came to our home to inspect. The gentleman that installed the spike sites was also a commendable representative.
Very prompt and friendly
First off, the gentleman that handles my account, is very professional. He calls me when he is on his way to my house to let me know. He asks if I am having any issues and if there are any areas that need attention. Fortunately, I never have anything to report to him because the service you provide seems to be working. I did have to call once because I was having an issue with earwigs. You sent someone out quickly and they treated the issue and told me where the problem areas were and how to combat it. I did not have any issues after that. I am very pleased with your company. Thank you.
Great Service and awesome people who listen and pay attention to all needs in extermination of every insect and bugs and wasps.
Always communicate well, very nice
Efficient
Tim Strakosh is a great representative of your Company. He is very knowledgeable, kind and professional. His explanation of the status of my attic was very easy to understand. I hope to see him again for my next annual inspection
I appreciate the excellent customer service. Lynn always answers my calls and is very friendly and helpful. The pest technician Ryan is also courteous and very informative, taking the time to explain everything clearly!
Fantastic and dependable technicians who genuinely listen to customer needs and follow through are amazing! Plus, if any issues flare up, you can always recall them for service to get things sorted. 🛠️🤝 #Technicians #Service #Customers
Technician is very prompt and thorough. Always gives a reminder call or text before arrival. Could not receive any better service than we’ve had. Extremely pleased
Pests are GONE!
Tech was very thorough and explained what he was doing while he was doing it.
Prompt service, communication on treatment days and the effectiveness of the your services.
Customer service is always excellent. Everyone is always so nice and communication is excellent.
Communications, quality and timeliness of services is top notch. James is a real PRO!
The scheduling reminding me my appointment being able to call them back any time
Communication is excellent as well as the service provided
The consistency we have with our amazing technician, Joe Murray, is probably the biggest factor. When we first engaged with you, we often saw different technicians and that was very frustrating. Your communication is really excellent, too. Both on the inside staff and with our technician. The results have been excellent considering where we started and how we’ve been able to maintain great results despite challenges with our older home. We love Joe personally and professionally - he’s definitely someone we would want on any project we’re involved with - not just pest management.
We have not had any issues with roaches and ants since we signed up and termite treatment seems to be working, no signs during last inspection. Last year Mesquites season was an improvement… still some but not nearly ans many and same with carpenter bees. Staff is Always friendly and respectful of our property, notify us in advance of service time and date so our pup is in and on time. We Are Very pleased!!! Thank you!
Friendly, competent and good products
Dahl was friendly and knowledgeable. Very service minded and efficient.
Thank you for the vissit and home treatment. DGilmore
James, our technician, is always friendly, thorough and professional.
Prompt and professional
On time and communicates well
Efficient and friendly
Always respond promptly to any issue
You can schedule services whenever needed
Let us know when coming and show up on time and take time to listen to our needs.
Friendly tech