Customer Testimonials
Service text was professional and detailed. He completed the work that was paid for and above and beyond by leaving items to catch pests.
Mike does an excellent job with pest control at out home in Opelika.
Very reliable! I had a problem this summer with ants, you all came the day I called and took care of the problem. Thank you!
Very professional and considerate of the property. Always ask if any changes or updates need to be made. Calls to confirm and arrive on time.
Great service with my quarterly pest control and annual inspections. Northwest always calls days ahead to let me know the day when the servicemen will be at my home and the service man calls when he is about 30 minutes out from my house on day of treatment.
Great service all around!
Gracie
Jarrett Gay is professional, kind, and thorough in his work.
Your technician (Scott) is awesome!! Very thorough, professional, and extremely friendly.
The servicemen are really nice. They come out when they say they are coming on time. They call and let me know if they are running late.
Very professional; always responds to any request I have. I have been a customer since 1967 and I have never had a negative issue with their service.
Keep in touch with us pretty good
Tyler does a good job
Love the communication and we love the exterminator that services our property. He is the absolute best!
The technician was very professional.
So friendly
Very prompt and professional. Everyone I spoke with could not have been better,
Exceeded my expectations.
great customer service.
We are very grateful to have Stephen as our service person, he works around our schedule to treat our house and provides us with excellent and professional service each and every time. Stephen also tells us if we need anything to please let him know, he is an asset to your company!!
Professional, efficient and courteous
Persoanl attention to our needs
We like the fact that our exterminator come on time each month and does a great job. He is friendly and professional.
I love the communication via text letting me know when the service technician will be at my house. I appreciate my technician, DJ, always reaching out to see if I am having any specific issues or concerns.
I feel confident when I express a concern, Jared will address the problem. His expertise reassures me that the issue will be resolved properly.
My service guys are top notch…..Very Reliable and professional. Been disappointed in the Mosquito service so far….Still getting killed when we are outside. My guy is trying hard to fix the problem but we are not there yet.
Very thorough - Travis is exceptional
Ease of use and they call ahead before they come to treat.
Friendly nature of the service technicians and consistent communication regarding appointment reminders and scheduled services.
Being on time and professional
Easy to work with, pleasant to deal with and always prompt in everything they do. i appreciate all I have worked with. It makes my job easy to complete.
Nick is always cordial and professional. I'm sure you are glad to have Nick on your team!

Professional, kind and show up in a timely manner.