Customer Testimonials
Very friendly technician who came to our house
Professionalism
Technician was on time, very polite and friendly.
good results. courteous professional employees
I love our Northwest bug man. Chad Parnell is always pleasant and professional. He has pride in what he does and provides excellent service.
Good service technician.
Rob is the best thing!
Reliable
Corrected a customer concern. Thanks,
Courteous people that work for the company.
Reliable and it works!
Timely friendly service
Rob is always thoughtful enough to let me know when he will arrive, dies an excellent job of sweeping the eves of the house and is always professional and courteous
Ben is always thorough with his service. He regularly goes beyond expectation.
Very friendly and professional.
Excellent service
The technicians are very good, I have no problem with them. I am and have never been happy with the administrative side since company changed names. And no, I don't want to discuss over the phone.
Service person was very friendly and professional.
Bugs are kept at bay ie earwigs
My technician is professional, listens to my concerns and is thoughtful in performing his duties.
She is personable and customer friendly
The customer service and response time are really great. The technicians are also very thorough and professional.
Tony is very cordial, thorough and knowledgeable. We appreciate him.
Our technician Ryan is always helpful, educates us, and communicates effectively. If we have any problems they are addressed.
Extremely professional, knowledgeable and prompt.
There was a mix up of scheduling that came out of the Atlanta office and service was missed. Chastity from the Cullman office personally contacted me and wanted to make it right. Mistakes happen but it matters how they are handled and she efficiently handled the issue and ensured I have appropriate information so it doesn't happen again. Taking the time to reach out and make it right makes all the difference.
Customer service is great. Tech ( Morgan ) calls before she comes and does a great job servicing our account.
Service scheduled, I was reminded, called before service person arrived. He was respectful and on task.
Absolutely no problems.
First name removed
Service has been very good. We have a great technician to work with to tackle our pests.
I like the friendly service. I like that everyone is concerned about my issues and make sure the problem is resolved (if it falls within my plan). I like the flexible schedules. Also, I like the the techs are friendly, professional, respectful, and knowledgeable.