Customer Testimonials
Everyone is friendly and accommodating for special requests. For example, not spraying or treating in a certain area.
Tony is the absolute best exterminator I have very had! His professionalism and willingness to work around my schedule has been phenomenal. I will definitely continue using NorthWest due to him and the customer service I receive on calls.
Will is proficient and efficient. He is extremely thorough and customer focused.
Technicians are friendly and prompt. I always get a call/text when they’re on the way. Service is effective and we’re happy with the results!
technician is efficient and courteous, treatments are helpful.
Professionalism and follow-up. Technician noticed a problem, advised me of it, and the company immediately followed with corrective action.
Friendly and communicates well
My service is always exceptional. Joe is the best. He arrives on time and does a great job. I highly recommend him and the NW exterminating.
Very friendly and personable technician.
very thorough, very quick. I submitted an inquiry on monday, and had someone treating my home wednesday evening. communication was easy. paul was the man who came to my house and he was thorough, kind, and did a great job.
The technician, Tony, was very professional and provided great explanation about the process. I’m seeing great results. They were easy to work with and the price is very reasonable
Thorough
every corner of the house inside and out
On time and professional.
Responsiveness, professionalism, expertise, and care. Rich is a tremendous asset to your company.
Excellent service!
As long as you keep our current guy that does our spraying we will stay with your company. Gentleman is the best EVER!!!!!
Will does an outstanding job. He communicates with us before he starts and asks if we have any problems. We appreciate his professionalism!
On time, polite and going at their job well. Willing to address any problem mentioned. NO BUGS.
Cares about doing a great job…customer friendly.
Great reputation, green products & very nice associates
Was very friendly and helpful. Answered all my questions and explained everything to me so I was able to make informed decisions about what I needed done.
Technician is very through.
They inspected everything and found the problem and repaired it. Thank You
Professional, proactive communication, services gets results.
They were all very helpful, efficient and thorough.
They did what we asked of them. All of the staff from the office to the technicians were courteous and polite. And did a great job of eliminating our misquote issue.
Real down home customer service!
The services are completed like clockwork, and we don’t have to be at home. If we are at home they will gladly come inside and treat the inside as well.
We have no complaints at all.
I’ve had the same inspector for the past 5 years. That tells me they treat employees well and helps me build trust in the person who comes to the house.
This year, we had to renew our treatment plan, and the 2 guys who came to install the equipment were both polite and respectful.
As with everything, costs were higher but I didn’t bother looking into other companies as I have been happy with Northwest.
Great friendly service
Great communication and quick appointments!