Customer Testimonials
They show up as scheduled, or advise in advance if a change is required.
Randy has been our exterminating technician for a while now and we hope we get to keep him! A few months ago, he saw evidence that we had bats in the attic! He got a specialist to our house very quickly and he took care of the bat issue (no bats were injured- they just went somewhere else when they couldn't get into our attic anymore!). This last time Randy was here, he noticed that our metal roof was leaking just a small amount where a screw was used to hold the roof onto the wood, so we are in the process of having our 26 year old roof replaced. He's a very personable young man and notices things (like the bats and water leaks) that we would probably never notice, and we are very appreciative. We hope Randy will continue to be our technician for a long, long time!!!
Bobby is always extremely helpful and does a great job
Bradley does an outstanding job. He goes above and beyond to serve his customer!
Very Professional and Trustworthy
Nic is very responsive and does a great job
I am satisfied
Great customer service!
Shane Burke is awesome. He always listens to my concerns and takes care of them.
Mr. James Golden does the quarterly treatment at our residence. And Bradley Howington does the monthly treatment at our rental house. Both are super nice and very professional.
Rob is great. He calls before he comes. All of my questions get answered.
Outstanding customer service. Our expert tech, DJ, is wonderful. Any time we have questions, he is patient, explains everything, and is so responsive.
I even love you voice message greeting--and that is a one time ever for any company.
Always calling/texting before arriving.
The service people are always very mindful of your home, they put on shoe coverings and follow your requests. They are punctual, call and let you know when to expect them. If you need extra service because of an ant problem or any other problem, they will come again and re-spray. We have home, mosquito and termite service and are very happy with your company. Mark is an excellent technician.
Simple fast easy
Prompt, courteous
Professional and prompt service.
prompt efficient service
good protection for our home
competent and friendly technicians
Prompt and professional
Every 3 mts
Everyone I’ve dealt with is very friendly and professional. I’m extremely happy with the results I’ve seen in my lawn in the last five years. I’ve recommended Northwest Extermination to family and friends. Thanks to all.
Ryan's customer service skills are excellent.
Quick response when I have an issue. Since using this service I’ve had no bugs inside
The best service and people that go out of their way to help and get the job done. I can’t say enough about it and how personable everyone is. Great team!
The person that came out last was very nice and he did a great thorough job. I was very pleased with the service.
Professional and personable as well
Easy to get an appointment
Communication with tech is always professional, as well as the fact that they check in regularly to make sure that a visit time works for my schedule. Never had an issue with any of the pests that Northwest sprays for. I also appreciate the fact that the company is green conscious and uses sprays that won't be extremely harmful to the environment.
Service provider is prompt, calls before he arrives, and explains the service he provided.