Customer Testimonials
The Rep is friendly, knowledgeable and works with my schedule.
On time and great work. Always ready to work with good folks.
Excellent customer service
Tim was so kind and knowledgeable! You can tell he cares about what he does and his clients.
Prompt, polite and you went above and beyond! Thank you.
ants are gone from my deck!!! Robert Dorsey is great explained how treatment would work and it did work!
Prompt & courteous service
The technician was very thorough and professional.
Tony was fantastic
Great services!!
Your representatives are very professional. They seem to genuinely seek to serve their clients. They ask questions about the service needs and then commence their duties.
Clay does a great job and Northwest exterminating staff is always very helpful!
Thank you!
Service is always prompt, technicians are friendly, knowledgeable and respectful.
Excellent service.
I was provided 5-Star Outstanding Customer Service by Mr. Joe Murray on June 23, 2025.
My technician is courteous, professional, thorough and always answers my questions. Very pleasant to have him treat my home.
Our technician is great! He always takes his time and addresses any concerns we have. Scheduling with the office is easy and they are always easy to get in touch with.
My tech Ian (hope I spelled it correctly) is the nicest guy. He works around my schedule to get me in at the correct time. if I have ever had a problem before it is normal time, He has returned. I am happy!
Dahl is very thorough. He always goes above and beyond.
Friendly people, fast service
Being responsive to customer problems.
Dahl is our regular technician. He is very polite, efficient, and thorough in his work.
Great service member
Does great work and came quickly to solve a pest issue
What I like:
1. Prior notification of service visit
2. Friendly technicians
3. Asks if there are any issues before service visit/administering of service
4. Detailed service visit form
I am pleased with the service and taking care of our protection of pests.
Satisfied.
I am very satisfied of the work I received from north western. I had another group to come down and give me a price on termites only and it was almost as much as north western was with all the extras. The crew that came to my house was very respectful of me and and my wife did their job cleaned up and were gone. I would recommend north western and their people to anyone.
That I can get text reminders about scheduling and billing- its especially helpful if I’ve missed an email about payment due.
I also like that we consistently have the same person that comes.
Very professional, polite, and knowledgeable technician. Treatment seems to be effective because I have never had any bugs in the house after several years under contract
So far so, but, make sure to check and treat ants, last year I believe it was we had a repeat ant issue. Make sure around the hotter months and early fall check for ants